C12 Central Texas Leadership Series

Are you ready to transform your business and create a customer base that keeps coming back for more? Join us for the June Leadership Series with guest speaker and long-time C12 member, Ed Howie, the visionary behind BTY Creative. In this session, we’ll delve into the art of cultivating life-long customers—the key to sustainable business growth and profitability.
Your most valuable customer isn’t the one you’re chasing; it’s the one you already have. Discover a powerful formula to elevate your brand experience from mundane to magical in order to leverage your loyal customers. Learn how to:

• Nurture Customer Loyalty: Discover strategies to deepen existing relationships and turn one-time buyers into brand advocates.
• Maximize Customer Lifetime Value: Uncover hidden opportunities within your current customer base.
• Create Raving Fans: Win hearts, minds, and repeat business through exceptional service and personalized experiences.

About Guest Speaker:

Ed Howie brings decades of expertise in creative branding and customer-centric growth. His insights have transformed businesses across industries through his leadership at BTY Creative. Their focus on operationally-sound, visually-compelling, brand-centric solutions has resulted in an exceptional track record of maximizing clients’ brand potential. Ed’s core strengths include ideation, strategic thinking, winning others over, connectedness, and positivity.

Event Venue & Nearby Stays

Kinected Co-Working, 10401 I-10, San Antonio, United States