Business Etiquette Training

Course Overview

After the first part of our workshop, when we take a while to get to know each other and review what will happen today, students will be able to set some personal goals for the session so they can be fully prepared to make the most of today.

Topics covered in this course

Business Etiquette Basics

Let’s delve into the essence of etiquette and unravel how manners shape our interactions.

Test Your Business Etiquette

Get ready to be inspired! Our participants here have already come up with a string of instances of etiquette of the office and the home. Come, let’s start a good conversation – the fun will begin!

The Handshake

A handshake can be the first time two people meet, so it is essential to communicate a pleasant and genuine first impression. This session will discuss five tips for a great introduction that will guarantee you to be remembered!

Business Card Etiquette

Often we are asked to exchange business cards when meeting a new person for the first time.in this following paragraph I will talk about specific points to remember when you give and receive business cards.

The Skill of Making Small Talk

Business cards provide a great way of introducing yourself to others. They give you more credibility and allow you to impress the people you’re meeting. It is important, therefore, to know how to give and receive business cards formally so as to maximise your networking opportunities. In this article, we will explain the correct way of exchanging business cards so you can impress anyone!

Do You Remember Names?

In this lesson, I will share four simple yet powerful strategies to help you harness the powers of recollection so you can remember people’s names.

Making that Great First Impression

So let’s consider how you can make sure that your first presentation is memorable for all the right reasons: so you can be proud of that very first presentation!

Dress for Success

From going for that first impression, to needing tips on how to dress for an occasion, we can all feel overwhelmed at times. We want to guide you with tips and tricks that are easy to use, and also help unravel key dress requirements for specific occasions.

Business Dining

During this informative and hands-on training class, we will discuss ideal behaviour to positively impress in business lunches. The participants are encouraged to take the knowledge into action and practise the gained knowledge with an actual lunch meeting!

E-mail and Telephone Etiquette

In business, we all probably understand the value of professional etiquette – whether for a video conference, email or even face to face. In this session we will discuss the essentials of remaining professional – and see how that relates to small groups as well as large numbers – including a talk about thank-you notes!

Workshop Wrap-Up

At the end of the day, they will have the opportunity to learn and ask hard questions, as well as develop an action plan.

Event Venue & Nearby Stays

Melbourne, Australia