About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
For the better part of everyday, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Learning Objectives:
This workshop will help teach participants how to:
● Identify common communication problems that may be holding them back
● Develop skills in asking questions
● Identify what their non-verbal messages are telling others
● Develop skills in listening actively and empathetically
● Enhance their ability to handle difficult situations
● Deal with situations assertively
Target Audience:
Anybody who is interested in learning Communication Strategies Skills
Why is it Right Fit for You?
This program is ideal if you want to communicate more clearly, confidently, and effectively in both professional and personal settings. It equips you with practical tools to improve listening, ask better questions, interpret non-verbal cues, and handle difficult conversations with assertiveness and empathy. Whether you are looking to strengthen teamwork, improve leadership presence, or enhance day-to-day interactions, this course provides actionable strategies that can be applied immediately.
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Can this Communication Strategies training be customized for our organization?
Yes, we offer customized in-house Communication Strategies programs tailored to your organizational culture, communication challenges, and team dynamics. The training can incorporate real workplace scenarios, leadership communication needs, and internal communication gaps to ensure maximum relevance and impact. Delivery format, duration, and focus areas can be aligned with your business objectives.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module One: The Big Picture
Info: ● What is Communication?
● How Do We Communicate?
● Other Factors in Communication
Module Two: Understanding Communication Barriers
Info: ● An Overview of Common Barriers
● Language Barriers
● Cultural Barriers
● Differences in Time and Place
Module Three: Paraverbal Communication Skills
Info: ● The Power of Pitch
● The Truth about Tone
● The Strength of Speed
Module Four: Non-Verbal Communication
Info: ● Understanding the Mehrabian Study
● All About Body Language
● Interpreting Gestures
Module Five: Speaking Like a STAR
Info: ● S = Situation
● T = Task
● A = Action
● R = Result
● Summary
Module Six: Listening Skills
Info: ● Seven Ways to Listen Better Today
● Understanding Active Listening
● Sending Good Signals to Others
Module Seven: Asking Good Questions
Info: ● Open Questions
● Closed Questions
● Probing Questions
Module Eight: Appreciative Inquiry
Info: ● The Purpose of AI
● The Four Stages
● Examples and Case Studies
Module Nine: Mastering the Art of Conversation
Info: ● Level One: Discussing General Topics
● Level Two: Sharing Ideas and Perspectives
● Level Three: Sharing Personal Experiences
● Our Top Networking Tips
Module Ten: Advanced Communication Skills
Info: ● Understanding Precipitating Factors
● Establishing Common Ground
● Using "I" Messages
Module Eleven: Wrapping Up
Info: ● Words from the Wise
Event Venue & Nearby Stays
Regus Newcastle, NSW, Level 1, Suite 107, 17 Bolton Street, Newcastle, NSW 2300, Australia
AUD 648.27 to AUD 847.33
