Building a Culture of Performance Excellence Workshop in Singapore

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About this Event

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount

Course Description:

The Managing Performance training course is designed for individuals in leadership or managerial roles who want to improve the performance of their team members through practical techniques that focus on communication, goal setting, and collaboration. This course will move away from traditional, procedural approaches to performance management, such as form-filling and appraisals, and instead emphasize how to work effectively with employees to develop their skills, boost productivity, and increase morale.

By adopting the strategies in this training, you’ll gain the tools needed to build a motivated, high-performing team. Through common-sense, goal-oriented methods, you will foster an environment that encourages success and cooperation.

Course Feature:

At the end of this Managing Performance training, you will be able to:

Manage performance through clear goal-setting and documentation.
Identify causes of poor performance and work collaboratively with employees to improve.
Recognize and communicate success by focusing on both behavior and results.
Increase productivity, morale, and motivation through cooperation with employees.

Who Can Attend?Anyone interested in developing their management skills and learning how to manage performance effectively can attend this training.

Certification:

Upon completion of the course, participants will receive a course completion certificate from Leadflake.

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Agenda
1. The Importance of Managing Performance:

Info: Understanding why managing performance is essential for achieving productivity and the benefits it brings to managers and teams.

2. Making Performance Management Work:

Info: Shifting perceptions of performance management to a more practical, results-driven approach that benefits managers and their teams.

3. Setting Goals:

Info: Learning how to set effective goals and understanding how goal-setting is the foundation of successful performance management.

4. Reasons for Poor Performance:

Info: Identifying the root causes of poor performance and addressing individual mindsets that hinder success.

5. Helping Poor Performers:

Info: Analyzing behaviors and results, and providing opportunities for improvement through specific workplace scenarios.

6. Developing Average Performers:

Info: Understanding what motivates average performers and learning techniques to elevate their performance while keeping them encouraged.

7. Guiding High Performers:

Info: Setting boundaries, creating growth opportunities, providing constructive feedback, and knowing when to praise to further develop high performers.

8. Managing Conflict and Discipline:

Info: Handling conflict within the team and understanding how discipline, when structured effectively, can be a tool for growth and improvement.

9. The ‘DESC’ Model:

Info: Learning a communication framework to help structure conversations around performance challenges in a constructive way.

10. Performance Conversations:

Info: Engaging in practical exercises that focus on conducting effective performance discussions, offering participants a chance to practice and review their skills.