Beyond The Dental Chair, "Be Consistently Exceptional"

Bryan Williams: "Be Consistently Exceptional"

Join us on Fri, Oct 04 2024 at The Monument, LaCroix Hall for an unforgettable and inspiring event with Dr. Bryan K. Williams who is one of the most in-demand keynote presenters in the world. His ability to inspire and motivate his audiences, while delivering key messages that participants can take back to their home and workplaces, is why corporate clients and industry meeting planners come to Bryan again and again. He is a keynote speaker, consultant, and author, who is a noted authority on service excellence and leadership effectiveness. His passion is to serve others so they may better serve the world. Over the past several years, Bryan has provided training and consulting expertise to hundreds of organizations in over 20 industries ranging from Healthcare to Luxury Hotels. His work with clients has taken him throughout North America, South America, Europe, Asia, Africa, Australia, and the Caribbean.

Service excellence and teamwork will be the start of our focus with proven concepts and techniques to provide exceptional service in any industry. Bryan will examine the importance of working with a sense of purpose, illustrate how to enhance the customer’s experience by identifying service touchpoints, define the steps of service and present Universal Service Rules. We will review the work habits and approach to service that world-class employees have. All attendees will leave with practical and applicable tools/concepts to use immediately.

Lastly, we will review the mindset and behaviors necessary to effectively address professional or personal barriers. Special emphasis will be on ten proven tips to take control of your efforts and transcend any obstacles in your path.

Learning Topics:

• Understand the power of repetition so that you can continue to deliver high performance in spite of stressful circumstances.
• Describe the mandatory ingredient necessary for building positive and supportive.
• Learn the key to remain anchored despite life’s disruptions that will enable you to be there to support others in their times of need, while supporting yourself at the same time.
• Discuss the primary way to enhance your own value so you can continue to see what positive things you can bring to yourself, your work and the lives of others.

We are looking forward to seeing you!

Event Venue & Nearby Stays

The Monument, LaCroix Hall, 444 N Mt Rushmore Rd, Rapid City, SD 57701, United States