Get ready to explore unconventional ways of resolving conflicts in our online event, Alternative Dispute Resolution!
About this Event

In this workplace, there may be times when employees face differences. This can be due to a misunderstanding or a misinterpretation of the instructions, neglectful performance of duties, or abuse of authority, among other things. Alternative dispute resolution (ADR) is an approach that can be used in these situations to resolve disputes quickly and effectively.

ADR is a process that resolves differences by negotiating for a standard solution. A form of alternative dispute resolution (ADR) often used to mediate disagreements between various employees is peer review. To resolve a conflict, an employee may request a Peer Review, in which the matter is discussed and decided upon by a panel of peers and/or management. The panel will consider all the material provided and base their decision on what they believe to be fair and what is in the organization's best interest. During a peer review, employees may present their case to the group and debate any facts or justifications supporting their perspective.

Our ADR peer review course will cover all the critical components of the peer review process, including what it is, how to initiate it, and tips for asking questions effectively. Additionally, we will walk through a typical peer review panel step-by-step so you can better understand how this process works in practice.

Ultimately, this course will help participants understand when and how to use peer review as an effective conflict management strategy in their workplace. Develop a plan to successfully implement the peer review process in your workplace and maintain its effectiveness over time. Examine different examples of how peer reviews have been used successfully to address various issues, such as performance management, harassment complaints, ethical violations, etc. Evaluate tools, resources, and tips for improving peer reviewer or participant skills in future peer review sessions.

Join us for an engaging online event on Alternative Dispute Resolution. Discover effective strategies to resolve conflicts without going to court. Whether you're a professional or simply curious about this fascinating field, this event is perfect! Learn from experienced experts who will share their valuable insights and practical tips.

Explore various methods like negotiation, mediation, and arbitration. Expand your knowledge and gain valuable skills to tackle disputes peacefully and fairly. Don't miss this opportunity to broaden your horizons and become a better problem solver!

Learning Objectives

Identify how to initiate the peer review process effectively.
Understand when and how to use peer review as a conflict management strategy in the workplace.
Discuss the critical steps in a typical peer review process and panel walk-through.
Explain why peer reviews may fail or are ineffective and strategies for avoiding common pitfalls.
Evaluate best practices for asking questions during a peer review session, including open-ended versus closed-ended questions, active listening skills, etc.