About this Event
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks, and beverages will be provided during the session
Course Overview:
Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.
With Supply Chain Management your company and employees will be on target to lower costs, improve efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.
Learning Objectives:
After completing this course, the learners will be able to:
● Delve into greater depth by traversing a Supply Chain from the end-customer viewpoint.
● Analyze Store and Merchandising and its relation to Supply Chain.
● Apply Inventory Management in Retail
● Understand challenges of Transportation and Logistics in Retail.
● Apply Procurement, Order Management, Customer relationship management in Retail
● Supply Chain Planning Versus Supply Chain Execution
● Means to measure the Supply Chain
Target Audience:
Anybody who is interested in Learning Supply Chain Management Skill
Why is it Right Fit for You?
This program is ideal if you want to understand how supply chains operate from end to end and how each component impacts cost, efficiency, and customer satisfaction. Whether you work in procurement, operations, retail, logistics, or management, this course provides practical insights into planning, sourcing, inventory management, transportation, and performance measurement. It equips you with the knowledge to identify inefficiencies, reduce operational risks, and contribute strategically to your organization’s supply chain performance.
©2026 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Can this Supply Chain Management course be customized for our organization?
Yes, we offer customized in-house Supply Chain Management programs tailored to your industry, operational challenges, and supply chain structure. The training can incorporate your real processes, KPIs, inventory systems, and logistics models to ensure practical application and measurable improvement. Delivery format, duration, and focus areas can be aligned with your business objectives.
📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]
Agenda
Module One: Why Supply Chain Management?
Info: ● Customer Satisfaction
● Improving Performance
● Lowering Costs
● Product Development
● Case Study
● Module One: Review Questions
Module Two: Key Terms (I)
Info: ● Procurement
● Upstream and Downstream
● Raw Material
● Forecasting
● Carrying Cost
● Case Study
● Module Two: Review Questions
Module Three: Key Terms (II)
Info: ● Inventory
● Order Generation
● Order Taking
● Order Fulfillment
● Returns Management
● Case Study
● Module Three: Review Questions
Module Four: Three Levels of Supply Chain Management
Info: ● Strategic level
● Tactical level
● Operational Level
● Bullwhip Effect
● Case Study
● Module Four: Review Questions
Module Five: Five Stages of Supply Chain Management
Info: ● Plan
● Source
● Make
● Deliver
● Return
● Case Study
● Module Five: Review Questions
Module Six: The Flows of Supply Chain Management
Info: ● The Product Flow
● The Information Flow
● The Finances Flow
● Data Warehouses
● Case Study
● Module Six: Review Questions
Module Seven: Inventory Management
Info: ● Levels of Inventory
● Just-In-Time Inventory
● Keeping Accurate Records
● Inventory Calculator
● Case Study
● Module Seven: Review Questions
Module Eight: Supply Chain Groups
Info: ● The Suppliers
● The Producers
● The Customers
● The Customer"s Customer"s
● Case Study
● Module Eight: Review Questions
Module Nine: Tracking and Monitoring
Info: ● Dashboard
● RFID"s
● Alert Generation
● Stock Keeping Unit (SKU)
● Case Study
● Module Nine: Review Questions
Module Ten: Supply Chain Event Management
Info: ● Inventory Alerts
● Supplier Alerts
● Bottlenecking
● Being Proactive
● Case Study
● Module Ten: Review Questions
Module Eleven: Wrapping Up
Info: ● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Event Venue & Nearby Stays
Regus ON, Ottawa - Albert & Metcalfe, 116 Albert Street Suite 200 & 300, Ottawa, Canada
CAD 698.88 to CAD 880.01
