About this Event
Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Refreshments: Snacks, Beverages and Lunch included in a classroom session
Course Delivery: Classroom
Course Overview
Soft skills are the often-overlooked yet vital abilities that define how we connect, communicate, and collaborate with others. While they may be harder to quantify than technical skills, their impact is unmistakable. Soft skills encompass the confidence you display in challenging situations, the empathy you show when working with diverse teams, and the adaptability you br ing when navigating change. They are the unique qualities that enable you to handle difficult conversations, build lasting relationships, and lead with authenticity.
In this 10 Essential Soft Skills workshop, you will explore and develop a strong foundation in key interpersonal and professional skills that can elevate your career and personal growth. Through practical examples and engaging sessions, you'll gain a fresh perspective on how you work and interact with others.
Learning Objectives
By the end of this course, participants will be able to:
- Define and understand the value of soft skills
- Communicate effectively in diverse settings
- Collaborate productively in teams
- Apply critical problem-solving techniques
- Manage time efficiently and reduce distractions
- Cultivate a positive attitude and strong work ethic
- Adapt to change with resilience and flexibility
- Build and project self-confidence
- Embrace feedback and learn from criticism
- Expand professional networks effectively
- Empathy
Prerequisites
No prior experience required.
Course Materials
- Comprehensive course manual
- Presentation slides
- Additional reference materials
Course Modules
- Module 1: Introduction to Soft Skills
- Module 2: Communication Skills
- Module 3: Teamwork
- Module 4: Problem Solving
- Module 5: Time Management
- Module 6: Attitude and Work Ethic
- Module 7: Adaptability & Flexibility
- Module 8: Self-Confidence
- Module 9: Learning from Criticism
- Module 10: Networking
- Module 11: Conclusion
Target AudienceProfessionals across industries who are eager to enhance their interpersonal and professional capabilities.
Technical Requirements (For eBook Version)
- Internet connection (for downloading eBooks)
- Compatible devices: Laptop, Tablet, Smartphone, eReader (excluding Kindle)
- Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader)
Certification:Upon successful completion, You will receive a Leadflake Certificate of Completion.
©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.
Agenda
Module 1: Introduction to Soft Skills
Info: ● Understanding Soft Skills
● Emotional Intelligence & Empathy
● Professionalism & Personal Traits
● Case Study & Review
Module 2: Communication Skills
Info: ● Verbal & Non-Verbal Techniques
● Active Listening
● Honesty & Openness
● Case Study & Review
Module 3: Teamwork
Info: ● Role Identification & Collaboration
● Understanding Team Dynamics
● Building Flow in Teams
● Case Study & Review
Module 4: Problem Solving
Info: ● Problem Identification & Analysis
● Generating and Evaluating Solutions
● Implementation & Feedback
● Case Study & Review
Module 5: Time Management
Info: ● Scheduling & Prioritization
● Managing Distractions
● Myths About Multitasking
● Case Study & Review
Module 6: Attitude and Work Ethic
Info: ● Motivation & Purpose
● Building Trust & Caring
● Recognizing Work as Reward
● Case Study & Review
Module 7: Adaptability & Flexibility
Info: ● Overcoming Resistance to Change
● Managing People & Processes Effectively
● Demonstrating Adaptability
● Case Study & Review
Module 8: Self-Confidence
Info: ● Traits & Self-Assessment
● Confidence Building Techniques
● Empowering Others
● Case Study & Review
Module 9: Learning from Criticism
Info: ● Receiving Feedback Positively
● Reflecting & Growing
● Clearing Misunderstandings
● Case Study & Review
Module 10: Networking
Info: ● Understanding Needs & Interests
● Building Genuine Connections
● Knowing When to Step Back
● Case Study & Review
Module 11: Conclusion
Info: ● Key Takeaways & Best Practices
● Action Planning
● Recommended Reading
● Course Evaluation
Event Venue & Nearby Stays
For venue details, reach us at [email protected], PH: + 61(0) 2 80155605, Napier, New Zealand
NZD 576.15 to NZD 838.23
