About this Event
This course will be delivered in an interactive, In-person Classroom setting and conducted in English. You will earn 8 PDUs or training hours upon completion and receive a Course Completion Certificate. To keep you refreshed and engaged throughout the day, lunch, snacks, and beverages will be provided.
Course Contents:
The main goal of this Sales Skills Training is to equip you with practical tools and techniques that can be directly applied in your sales role. You’ll gain valuable insights, proven strategies, and effective methods to develop a strong personal sales approach, boost your confidence, and enhance overall performance.
Who can Attend?
Anybody who is interested in learning Practical Sales Skills
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Agenda
Module 1- Introduction, the 80:20 Rule
Info: Why 20% of salespeople produce 80% of the
business
Module 2 - The Perfect Salesperson
Info: What makes a perfect salesperson and how do
the participants individually compare? An exercise which helps the participants
appreciate that they need to develop further
Module 3 - Goal Setting
Info: Why and how to set personal performance goals. Followed by an
exercise on setting these goals
Module 4 - Build Trust
Info: Developing trust and rapport with a prospect and understanding
why this is crucial to their success
Module 5 - Ask the Right Questions
Info: Developing questioning skills and realising that it is
often questions that will develop sales rather than a just a good pitch. With
example questions
Module 6 - Engage the Customer
Info: Understanding the life time value of a customer, serving
them better and ensuring they perceive the value of the relationship
Module 7 - Be Specific
Info: Adapting their approach to suit the individual customer with an
activity related to identifying the specific benefits to the customer
Module 8 - Make Your Customer Smarter
Info: Realizing that customers are now more willing
to be educated on products and services and often have already researched prior
to the sales conversation. How to deal with this with regards the participants
specific products/service
Module 9 - Maximize Your Efficiency
Info: Learning from missed sales and developing further
skills to overcome this
Module 10 - Catch Yourself Doing it Right
Info: You can learn from good stuff too!
Module 11 - Know Your Products
Info: An in-depth look at specific products and how to educate
themselves in order to maximize sales through product knowledge
Module 12 - Develop a Competitive Advantage
Info: A series of questions that will put the
participants one step ahead of the competition
Module 13 - Handle Objections
Info: Identifying typical objections and preparing responses to
them in order to practice until they are welcomed with open arms. Also includes
set techniques to overcome objections
Module 14 - Ask for the Business
Info: Ensuring the participants can spot buying signals and
know how to respond to them in order to lead the prospect to close. Specific
advice on closing questions
Module 15 - Follow Up After the Sale
Info: Ensuring that the complete sales process is seamless
and the participants understand their responsibilities with regard to creating an
exceptional customer experience
Module 16 - Apply the Skills in Your Role
Info: A session on ensuring the learning from the
session is practically applied in the participant's role.
Event Venue & Nearby Stays
Regus - Atlanta - 260 Peachtree, 260 Peachtree Street NW, Suite 2200, Atlanta, United States
USD 635.32
