About this Event
Course structure
Using a blended learning approach we offer SPIKES ‘plus’, an evidence-based consultation framework along with other key communication skills and behaviours and test these on real examples drawn from your practice, in a safe and supportive learning environment.
e-Learning (up to 90 minutes) evidence, skills, preparation
2 day experiential workshop application, practice and feedback
transfer to practice resources, reflection support
Key Topics
- Update and refresh evidence-based skills and principles for effective communication
- Discuss challenges such as breaking bad news, advanced care planning, handling anger or distress, difficult conversations with colleagues
- Practice key skills and principles, receive constructive feedback and test out alternative strategies
- Take away communication strategies that can be transferred to any interpersonal or professional context
ACST workshops are suitable for
Senior health and social care staff - Band 6 (NHS) equivalent and above
Cost: £779
Contact
Email [email protected] Call 0161 446 3773
Booking Terms & Conditions
- Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
- Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address and mobile contact number for you.
- Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment.
- Access to the eLearning will be sent via email three weeks before the 2-day workshop followed by full joining instructions for the 2-day facilitated workshop, one week in advance. In the event of non-completion of the eLearning component of the training, delegates will be unable to access the facilitated workshop and cancellation charges will apply.
- Maguire cannot be held responsible for any failure of delegates’ equipment or internet connection. We encourage you to take advantage of the opportunity for a test call prior to the workshop (contact [email protected] to arrange this).
- In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 5 working days prior to the course.
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Event Venue & Nearby Stays
Online, -, Stockport, United Kingdom
GBP 779.00
