About this Event
This is an immersive 8-hour classroom workshop that teaches Motivational Interviewing (MI) within a dedicated learning community aimed at the healthcare practitioners who is interested in deepening their patient communication, compassion, and mental health resilience. By means of expert training, live practice examples, guided mindfulness, and peer role-play, the participants will have practical and evidence-based skills that they may put into practice at once.
This course is based on active learning and practical application, which is why, instead of passive learning, the course focuses on active learning and relevance to real-life situations where the participants can apply MI techniques in the supportive environment alongside individuals who represent different health care positions.
How This Training Helps Your Staff Connect More Effectively with Patients?
By sending your team members to this classroom training, your organization equips them with proven communication tools to:
- Build stronger patient trust and rapport
- Reduce resistance and defensiveness in difficult conversations
- Support patient autonomy and motivation for behavior change
- Create a safe, respectful space where patients feel heard and understood
Participants learn and practice core MI skills—including OARS (Open-ended questions, Affirmations, Reflective listening, and Summarizing)—through realistic scenarios that mirror everyday clinical challenges. Guided mindfulness and self-awareness exercises further enhance emotional presence and empathy in patient interactions.
Why This Training Matters for Your Organization?
In today’s demanding healthcare environments, clinical expertise alone is not enough. Organizations that invest in communication and emotional intelligence see improvements in both patient outcomes and staff well-being.
This classroom training helps your organization:
- Improve patient engagement, satisfaction, and treatment adherence
- Reduce staff burnout, compassion fatigue, and emotional disengagement
- Strengthen team confidence in navigating complex or sensitive conversations
- Foster a more resilient, human-centered culture of care
By shifting from advice-giving to collaborative, compassionate dialogue, your staff return better equipped to care for patients and themselves.
Interested in scheduling this training as a private program at your organization in 2026? Connect with our team to customize the course content and delivery format based on your goals. Sessions can be scheduled at your convenience—In-house, Private Classroom, Hybrid or virtually live.
Enquire now at
Let’s build emotionally intelligent, patient-centered care—together.
Whether you're a small team of 3 or a group of 100, Wisdom Hub is here to support you—bringing wisdom beyond knowledge to every learning experience.
© 2026 Wisdom Hub. All rights reserved.
Agenda
Module 1: Foundations of Motivational Interviewing in Healthcare — 1 hour
Info: • Understand MI’s purpose in promoting health behavior change
• Connect MI with holistic nursing values (compassion, respect, empathy)
• Identify how MI enhances patient trust and adherence
• Hands-on activities/Discussion
Module 2: The Spirit of MI: Partnership, Compassion, and Respect — 1 hour
Info: • Explore the four elements of MI Spirit: Partnership, Acceptance, Compassion, Evocation
• Practice presence and non-judgment in healthcare interactions
• Activity, Case Study and Practice
Module 3: Core Skills — OARS for Healing Conversations — 1.5 hours
Info: • Master the OARS skills
• Practice using OARS with empathy, not interrogation
• Live demo and Skill Practice Rounds
Module 4: Exploring Ambivalence and Eliciting Change Talk — 1 hour
Info: • Recognize patient ambivalence as a normal step toward change
• Learn to evoke change talk (statements expressing motivation)
• Manage resistance without confrontation
• Activities, Case Study, Role-Play
Module 5: Integrating Mind–Body Awareness in MI Practice — 1 hour
Info: • Use presence, breath, and tone as tools for healing communication
• Recognize how the nervous system affects motivation and stress
• Apply mindfulness techniques during patient interactions
• Activities, Practice
Module 6: MI for Emotional Health & Stress Relief — 1 hour
Info: • Apply MI principles to manage personal stress and compassion fatigue
• Use MI self-talk to foster motivation and balance
• Support colleagues through motivational peer conversations
• Activities, Reflection
Module 7: Integration, Practice, and Reflection — 0.5 hour
Info: • Integrate OARS and MI Spirit into everyday healthcare practice
• Reflect on lessons and personal growth
• Develop an action plan for sustained compassionate communication
• Activities, Role Play, Practice
Event Venue & Nearby Stays
Regus 367 Collins Street, Level 32/367 Collins St, Melbourne, Australia
AUD 422.21 to AUD 610.15
