This program is designed for people who are relatively new to working with colleagues and customers from multicultural backgrounds.
About this Event

In today’s world, millions of people belong to global teams and have daily interactions with colleagues from a wide array of cultural and national backgrounds. Because of this, the abilities to inclusively communicate, collaborate, lead teams, and manage change across cultures have become essential.

This “new normal” requires effectively working (often remotely) across multiple cultures simultaneously. People now need to be able to understand what, how, and why diverse colleagues think, communicate, make decisions, deal with conflict, negotiate, and form relationships the way they do.

Participants will develop an understanding of:

What culture is and why it is important to understand.
Why and how cultural orientation influences the way people think and act, make decisions, and approach conflict.
How to apply learning concepts to improve communication and understanding across cultural divides.
Strategies for building inclusive relationships across cultures and for working remotely with different cultures.