Women of CS London LIVE Panel discussion: The power of a non-linear career

Join us for an inspiring panel discussion featuring women who are redefining success in customer success and tech (speakers to be announced soon!). Hear their stories of navigating non-traditional career paths, leveraging transferable skills, and thriving in diverse roles.

This exclusive event is for anyone seeking a more fulfilling and flexible career journey, particularly in a customer facing role in tech. A big thanks to NatWest for allowing us to use their space!

Meet your panel

Moderator: Lucy Wilkinson, Senior Customer Success Manager @ Sonder

Panelists:

• Rebecca Jones, Director of Customer Sucecss Access Paysuite @ The Access Group
• Meg Mckinlay-lloyd, Manager Customer Success @ Nutritics
• Emma McRedmond, CS Consultant, Coach & Mentor, previously Global VP of Customer Success and Support @ Pole Star Global

What we'll discuss:

• The pathways into (and out of) CS
• How peer mentoring and coaching can help with your progression, and where to get started
• What different job progressions looks like across industries and roles
• How to pivot during different stages of your career, and why
• The transferrable skills you should hone in any job
• The differences between leadership and individual contributor roles - how to find out which is the right fit for you
• Lateral moves vs title jumps

Here's what's in store:

5:30 PM - 6:00 PM: Arrival & Networking

• Mingle with fellow ambitious professionals over light refreshments

6:00 PM - 7:00 PM: Panel Discussion & Live Q&A

• Hear from our inspiring panel of women in customer success
• Gain actionable insights on pivoting, transferring skills, and exploring leadership & individual contributor roles
• Engage in a lively Q&A session - get your burning career questions answered!

7:00 PM - 8:00 PM: Networking with Drinks & Nibbles

• Continue the conversation, make new connections, and enjoy some refreshments

This event is perfect for:

• Women in customer success or any field seeking non-traditional career paths.
• Professionals yearning for a more fulfilling and flexible work life.
• Anyone looking to unlock their potential and transfer skills across industries.

Please note this is a female-only event. Due to venue capacity, we only have 25 tickets available at £7.50 each. Drinks and nibbles are included in the ticket price.

Event Venue & Nearby Stays

NatWest Islington Angel, 40 Islington High Street, London, United Kingdom