About this Event
Why are your patients angry and fearful and what can you do about it?
Wednesday, June 14, 2023- Register first and then a second link will be sent to register to receive the zoom link 5 days prior to the course date. This is a live program.
Course Description: Relational leadership, narrative leadership, and emotional intelligence are evident in highly effective, smoothly running, and cohesive teams. Learn how to put these elements to work in your unit and beyond. Learn about communication and empathy. Have more fun and prevent burnout. Deal with difficult situations better. Your words, thoughts, and actions affect you, your patients, and people around you.
ADACERP Joint Provider-ship Statement: This continuing educational activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADACERP) through joint efforts of the Texas A&M University College of Dentistry and the Association for Continuing Education Directors.
Meet the Speaker: Dave Carsten D.D.S., M.A.G.D.
Dr. Carsten is a native of the Pacific northwest graduating from Washington State University with a Bachelor of Science in Biochemistry and a DDS from the University of Washington School of Dentistry. He started practice in 1984 and was 13 years as faculty at Oregon Health Sciences University teaching predoctoral students, 5 years at the University of Southern California, and currently teaches in the GPR program at OHSU. Dr. Carsten is a Master in the Academy of General Dentistry, a Fellow in the American College of Dentists, a Fellow in the Academy of Dentistry International, a Fellow of the Pierre Fauchard Society, and a member of the Pacific Coast Society of Prosthodontics. He is a lecturer and published author on diverse topics and also is the recipient of the Award of Distinction in continuing education from the Academy of Dentistry International. He has held various leadership positions in the local and state dental associations, amongst them president of the Clark County Dental Society twice and a member of the Pacific Northwest Dental Conference Leadership Committee. He has also been a national delegate for the Academy of General Dentistry and a state delegate for the Washington State Dental Association. He currently is a member of the ADA steering committee for the DLOSCE. He is the primary lecturer for the COORS study club for health care professionals.
Course Topics & Objectives:
At the conclusion of this course, participants will be able to:
1. Understand listening as a skill and be able to demonstrate it.
2. Understand communication as a skill and be able to demonstrate it.
3. Understand and be able to demonstrate how to work with conflict.
4. Be able to explain how "bad" behavior can be understood
5. Be able to explain power and leadership
6. Be able to describe how roles, urgency, team, and task determine leadership.
Course information: Date: Wednesday, June 14, 2023, Time, 7:00pm-9:00pm CST
Location: Office or Home Computer- Registration here online and zoom link to follow.
Credit: 2.0 hours lecture online and live zoom
AGD Codes: Dental Anxiety management
Texas A&M University School of Dentistry, Office of Continuing Education is a member of ACDE (Association of Continuing Dental Education).
ACDE brings together individuals who represent college and university based continuing dental education programs associated with accredited dental schools in Canada and the United States.
ACDE and its members' goal is to serve you, the dental professional, in delivering high quality, evidence-based continuing dental education programs to meet your educational needs.
The ACDE and 35 of its member schools are jointly providing a series of live webinars featuring university-based leaders and educators.
Each lecture is hosted by a different school! Texas A&M University, School of Dentistry will provide the CE and verification of participation for all who register to attend.
See below for a list of all Universities involved.
A.T. Still University Arizona School of Dentistry & Oral Health
A.T. Still University Missouri School of Dentistry & Oral Health
Columbia University College of Dental Medicine
Dental College of GA at Augusta University
Marquette University School of Dentistry
Midwestern University College of Dental Medicine - Arizona
Ohio State University College of Dentistry
Oregon Health Sciences University School of Dentistry
Rutgers School of Dental Medicine
Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada
Texas A&M University
Tufts University School of Dental Medicine
University at Buffalo, Continuing Dental Education
University of Alabama at Birmingham School of Dentistry
University of British Columbia Continuing Dental Education
University of California San Francisco School of Dentistry
University of Detroit Mercy Dental
University of Florida Continuing Dental Education
University of Kentucky College of Dentistry
University of Louisville School of Dentistry
University of Maryland School of Dentistry
University of Michigan
University of Nebraska Medical Center College of Dentistry
University of North Carolina Adams School of Dentistry
University of Pittsburgh School of Dental Medicine
University of Texas Health School of Dentistry at Houston
University of Toronto Faculty of Dentistry, Continuing Dental Education
University of Washington
Virginia Commonwealth University School of Dentistry
This continuing education activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADA CERP) through joint efforts between the schools listed here.
TAMCD Office of CE Registration Information, Certifications & Cancellation/Refund policy: Texas A&M University College of Dentistry is an ADA CERP Recognized Provider.
QUESTIONS: Please feel free to call us at 1-214-828-8238. For quicker response please email your questions through the online registration website. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp. Continuing education credits issued for participation in the CE activity may not apply toward license renewal in all states/provinces. It is the responsibility of each participant to verify the requirements of his/her state/provincial licensing board(s). CONFIRMATIONS: Will be sent by e-mail to the official email address provided by the attendee to the registration website. Exact email is necessary.
REGISTRATION CANCELLATION: Tuition is refundable if a course is canceled by the Office of CE. A $50 fee will be assessed for any course cancellation. All payments by check or cash are deposited into the Texas A&M account and CANNOT be refunded. “No Shows” for a course forfeit all tuition. Confirm notification of cancellation by e-mail. The CE Office cannot be held responsible for a non-refundable airline ticket.
Event Venue & Nearby Stays
Your Office of Home Computer, Your Computer, Dallas, United States