Why are your patients angry and fearful and what can you do about it?

Wed Jun 14 2023 at 07:00 pm to 09:00 pm

Your Office of Home Computer | Dallas

Texas A&M College of Dentistry
Publisher/HostTexas A&M College of Dentistry
Why are your patients angry and fearful and what can you do about it?
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This course will provide details of how to manage patient anxiety in the dental office
About this Event

Why are your patients angry and fearful and what can you do about it?

Wednesday, June 14, 2023- Register first and then a second link will be sent to register to receive the zoom link 5 days prior to the course date. This is a live program.

Course Description: Relational leadership, narrative leadership, and emotional intelligence are evident in highly effective, smoothly running, and cohesive teams. Learn how to put these elements to work in your unit and beyond. Learn about communication and empathy. Have more fun and prevent burnout. Deal with difficult situations better. Your words, thoughts, and actions affect you, your patients, and people around you.

ADACERP Joint Provider-ship Statement: This continuing educational activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADACERP) through joint efforts of the Texas A&M University College of Dentistry and the Association for Continuing Education Directors.

Meet the Speaker: Dave Carsten D.D.S., M.A.G.D.

Dr. Carsten is a native of the Pacific northwest graduating from Washington State University with a Bachelor of Science in Biochemistry and a DDS from the University of Washington School of Dentistry. He started practice in 1984 and was 13 years as faculty at Oregon Health Sciences University teaching predoctoral students, 5 years at the University of Southern California, and currently teaches in the GPR program at OHSU. Dr. Carsten is a Master in the Academy of General Dentistry, a Fellow in the American College of Dentists, a Fellow in the Academy of Dentistry International, a Fellow of the Pierre Fauchard Society, and a member of the Pacific Coast Society of Prosthodontics. He is a lecturer and published author on diverse topics and also is the recipient of the Award of Distinction in continuing education from the Academy of Dentistry International. He has held various leadership positions in the local and state dental associations, amongst them president of the Clark County Dental Society twice and a member of the Pacific Northwest Dental Conference Leadership Committee. He has also been a national delegate for the Academy of General Dentistry and a state delegate for the Washington State Dental Association. He currently is a member of the ADA steering committee for the DLOSCE. He is the primary lecturer for the COORS study club for health care professionals.

Course Topics & Objectives: 

At the conclusion of this course, participants will be able to:

Learning Objectives:

1. Understand listening as a skill and be able to demonstrate it.

2. Understand communication as a skill and be able to demonstrate it.

3. Understand and be able to demonstrate how to work with conflict.

4. Be able to explain how "bad" behavior can be understood

5. Be able to explain power and leadership

6. Be able to describe how roles, urgency, team, and task determine leadership.

Course information: Date: Wednesday, June 14, 2023,  Time, 7:00pm-9:00pm  CST

Location: Office or Home Computer- Registration here online and zoom link to follow.

Credit: 2.0 hours lecture  online and live zoom

AGD Codes:  Dental Anxiety management

Texas A&M University School of Dentistry, Office of Continuing Education is a member of ACDE (Association of Continuing Dental Education).

ACDE brings together individuals who represent college and university based continuing dental education programs associated with accredited dental schools in Canada and the United States.

ACDE and its members' goal is to serve you, the dental professional, in delivering high quality, evidence-based continuing dental education programs to meet your educational needs.

The ACDE and 35 of its member schools are jointly providing a series of live webinars featuring university-based leaders and educators.

Each lecture is hosted by a different school! Texas A&M University, School of Dentistry will provide the CE and verification of participation for all who register to attend.

See below for a list of all Universities involved.

A.T. Still University Arizona School of Dentistry & Oral Health

A.T. Still University Missouri School of Dentistry & Oral Health

Columbia University College of Dental Medicine

Dalhousie University

Dental College of GA at Augusta University

Marquette University School of Dentistry

McGill University

Midwestern University College of Dental Medicine - Arizona

Ohio State University College of Dentistry

Oregon Health Sciences University School of Dentistry

Rutgers School of Dental Medicine

Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada

Texas A&M University

Tufts University School of Dental Medicine

University at Buffalo, Continuing Dental Education

University of Alabama at Birmingham School of Dentistry

University of British Columbia Continuing Dental Education

University of California San Francisco School of Dentistry

University of Detroit Mercy Dental

University of Florida Continuing Dental Education

University of Kentucky College of Dentistry

University of Louisville School of Dentistry

University of Maryland School of Dentistry

University of Michigan

University of Nebraska Medical Center College of Dentistry

University of North Carolina Adams School of Dentistry

University of Pittsburgh School of Dental Medicine

University of Texas Health School of Dentistry at Houston

University of Toronto Faculty of Dentistry, Continuing Dental Education

University of Washington

Virginia Commonwealth University School of Dentistry

This continuing education activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADA CERP) through joint efforts between the schools listed here.

TAMCD Office of CE Registration Information, Certifications & Cancellation/Refund policy: Texas  A&M University College of Dentistry is an  ADA CERP Recognized Provider.           

QUESTIONS: Please feel free to call us at 1-214-828-8238. For quicker response please email your questions through the online registration website. ADA CERP is a service of the American  Dental Association to assist dental professionals in identifying quality  providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE  provider may be directed to the provider or to ADA CERP at www.ada.org/cerp. Continuing education credits issued for  participation in the CE activity may not apply toward license renewal in all  states/provinces. It is the responsibility of each participant to verify the  requirements of his/her state/provincial licensing board(s). CONFIRMATIONS:  Will be sent by e-mail to the official email address provided by the attendee to the registration website. Exact email is necessary.

REGISTRATION CANCELLATION: Tuition is refundable if a course is canceled by  the Office of CE. A $50 fee will be assessed for any course  cancellation.  All payments by check or cash are deposited into the Texas A&M account  and CANNOT be refunded.  “No Shows” for a course  forfeit all tuition. Confirm notification of cancellation by e-mail. The CE Office cannot be held responsible for a  non-refundable airline ticket.


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Event Venue & Nearby Stays

Your Office of Home Computer, Your Computer, Dallas, United States

Tickets

USD 69.00

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