About this Event
State governments understand that utilizing IT effectively is the key to delivering excellent customer service. For instance, in Ohio the current strategic plan forthrightly states that the “use of State technology assets to increase the wellbeing of Ohioans and their health, property, security, livelihood, and prosperity is essential.” Measures include improving information security and privacy, building on cloud-smart infrastructure services, and strengthening emergency communications.
This translates into a recognition that interactions with state agencies must be viewed from the customer perspective. To that end, the Ohio government has required that agencies use its InnovateOhio platform to coordinate data and resources to improve the way agencies tackle their most challenging problems.
Join us at this live event as thought leaders from government and industry discuss ways the InnovateOhio platform delivers an integrated customer approach and improves the user experience, such as creating a digital identity to simplify interactions with agencies while keeping information private and secure.
Learning Objectives:
- Identify the ways that InnovateOhio is being used to coordinate data and resources and streamline technology services across state agencies
- Outline the components of enterprise shared services being provided, including cloud services, document management, and strengthening information security and privacy
- Delineate the role of data center services in storage, servers, networks and communications, and disaster recovery, among others
Sponsored by: Carahsoft Technology Corp., and The College of Professional Studies at George Washington University.
Hosted by: Claudia Hosky, Publisher, FedInsider
Moderated by: To be Announced, Contributing Edtior, FedInsider
Distinguished Speakers:
1:00PM Improving Cybersecurity in a Hyper Connected World
(more to be announced)
2:00PM Better Customer Experience Makes Happier Residents
(more to be announced)
3:00PM Migrating to Cloud Services
(more to be announced)
Complimentary Registration
Please register using the form below or call (202) 237-0300. Participants can earn up to 3 CPE credits in Business Management & Organization. To receive CPE credit you must arrive on time, fill out and submit your evaluation to registration as you leave. Certificates will be e-mailed to registrants. In accordance with the standards of the National Registry of CPE Sponsors, 50 minutes equals 1 CPE.
Additional Information
Prerequisites and Advance Preparation: None required.
Program Level: Basic
Delivery Method: Group Live
Fee: There is no fee associated with this event, and no penalty for cancellation or no-show. For more information regarding concern and/or program cancellation policies please contact [email protected]
CPE certification for this event is being administered by The George Washington University College of Professional Studies, registered with the National Association of State Boards of Accountancy
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For sponsorship inquiries, contact [email protected]
Event Venue & Nearby Stays
Columbus, United States
USD 0.00
