About this Event
Health care and case management professionals routinely support individuals experiencing acute stress, complex trauma, and crisis. These dynamics can impact patient engagement, communication, and staff well-being.
This in-person workshop provides practical trauma-informed care strategies applicable to clinical and care coordination settings. The focus is on skills that support patient safety, effective communication, and provider sustainability.
Training topics include:
- How trauma and chronic stress influence patient behavior and interactions
- Trauma-informed communication and de-escalation techniques
- Strategies to support regulation and decision-making under stress
- Recognizing and mitigating secondary trauma and burnout
- Applying trauma-informed principles consistently within care teams
This session supports improved patient experience while also addressing the realities of provider workload and emotional demands.
Intended audience:
Health care professionals, case managers, care coordinators, behavioral health staff, and other frontline providers.
Event Venue & Nearby Stays
North Olympic Library System, 2210 South Peabody Street, Port Angeles, United States
USD 0.00
