The New Leader of Managers

Mon Jan 16 2023 at 09:00 am to Fri Jan 20 2023 at 05:00 pm UTC-05:00

Chaplin School of Hospitality & Tourism Management | North Miami Beach

The New Leader of Managers
Advertisement
Own or operate multi-unit restaurants? Crave cutting-edge insights about modern foodservice? Join us for this expert-driven masterclass.
About this Event

Are You Hungry for Foodservice Knowledge?

Do you own or operate multi-unit restaurants? Do you crave cutting-edge insights about modern foodservice management? Hosted at Florida International University's Chaplin School of Hospitality & Tourism Management, join us January 16-20, 2023 for this expert-driven masterclass in multi-unit management.

  • Multi-Unit Trends & Tours: Hear leading perspectives on emerging restaurant trends, and see innovations firsthand during guided tours of American hot spots.
  • A.I., Automation & Technology: Gain best-practices and next-practices for mobilizing people, processes, and the modern technologies that can keep you moving forward.
  • Customer Experience Management: Collect tools and techniques for marketing, measuring, and managing profitable customer experiences.
  • Leadership, Management & Motivation: Receive frameworks and formulas to elevate your leadership, with targeted focus on skills critical for successful multi-unit management.

Meet Your Instructors

This unique program is thoughtfully delivered by a team of experienced leaders in hospitality.

  • is a renowned expert in the field of multi-unit restaurant and brand management. He has extensive leadership experience in operations, education, and sales. He is also an award-winning author and an entrepreneur.
  • is a leading foodservice all-rounder. Internationally experienced with South African roots, he is now living and working in Germany and London as an EATrepreneur, producer, consultant, food scout, and journalist.
  • is Faculty Director of Bacardi Center of Excellent, where he works directly with industry and academia to create innovative solutions for operational training, concept development, and educational resources.
  • is a service scientist, best-selling author, and award-winning hospitality executive. Leveraging his experience with innovative brands like Disney and The RItz-Carlton, Alec helps teams design and deliver five-star services.

Explore the Amenities

Participants will enjoy:

  • 4 days of classroom instruction from industry experts and special guests
  • A full-day food tour of Miami multi-units
  • Catered lunches and breaks each class day
  • Premium hotel accommodations with breakfast
  • Walkable access to luxurious Aventura Mall

Payment Options

Eventbrite accepts a variety of payment methods. For additional options, contact Christopher Muller at [email protected]


Refund Policy

Reservations cancelled before December 1, 2022 will receive a 50% refund. No refund will be issued for cancellations after that date.

Advertisement

Event Venue & Nearby Stays

Chaplin School of Hospitality & Tourism Management, 3000 Northeast 151st Street, North Miami Beach, United States

Tickets

USD 650.00 to USD 3950.00

Sharing is Caring:

More Events in North Miami Beach

DANCEWEAR BY PATRICIA @ MIAMI INTERNATIONAL BALLET COMPETITION
Wed Jan 18 2023 at 01:00 am DANCEWEAR BY PATRICIA @ MIAMI INTERNATIONAL BALLET COMPETITION

North Miami Beach Julius Littman Performing Arts Theater

Miami Movers For Less
Wed Feb 01 2023 at 12:00 am Miami Movers For Less

17854 NE 5th Ave

\u0410\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440 \u041d\u0435\u0432\u0437\u043e\u0440\u043e\u0432 | Miami
Thu Feb 09 2023 at 09:00 pm Александр Невзоров | Miami

North Miami Beach Julius Littman Performing Arts Theater

\u0410\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440 \u041d\u0435\u0432\u0437\u043e\u0440\u043e\u0432
Thu Feb 09 2023 at 09:00 pm Александр Невзоров

North Miami Beach Julius Littman Performing Arts Theater

North Miami Beach is Happening!

Never miss your favorite happenings again!

Explore North Miami Beach Events