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In today’s fast-changing experience economy, success in the hospitality and events industry hinges on delivering memorable, high-quality experiences that keep guests engaged and coming back. This course equips you with strategic insights and practical tools to effectively manage, market, and promote hospitality venues and special events.You’ll explore the core elements of exceptional guest experiences, including innovative event design, customer service excellence, sustainable operations, and brand differentiation. Learn how to maximise your venue’s potential and create unforgettable moments that set your offerings apart.
Whether you’re an event planner, facility manager, entrepreneur, or regularly hosting events, this course will help you lead with creativity, operational efficiency, and a deep understanding of guest expectations in a world where experiences define success.
Who is this for?
• Anyone hosting events, conferences and experiences
• Lodge and hospitality property owners, management and staff
• Adventure centres, school camps, church groups and experiential learning facilitators
• Lodges, guest houses and tour operators
• Companies that offer experiences
Cost: R1500
Address: TBi - Team Building Institute, Diep In Die Berg, Wapadrand, Pretoria
Snacks and light meals will be provided.
Contact us at [email protected] for more information.
More information: https://adventure-institute.co.za/events/future-of-hospitality/
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Event Venue & Nearby Stays
TBi - Team Building Institute, 112 Diep in die Berg, Tshwane, 0081, South Africa, Nellmapius
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