About this Event
The Art & Science of Telemarketing: Excellence Beyond the Call
Built around a tried and tested process known as The Call Cycle, this 2 hour workshop employs an engaging and easy-to-follow 5-point system that reduces the need for scripts and brings out the human side of telemarketing.
The result? Trusted relationships built on a foundation of open communication and respect.
Our course objectives:
- Learn effective ways to build relationships with clients over the phone.
- Find out how to start each call with confidence.
- Make strides in your personal development with new techniques that open up conversation and strengthen communication
You will be learning all this from Mags Bradshaw, a Master British Certified Trainer who has been telemarketing for 30 years and has worked with all kinds of companies, ranging from local, national and international.
Book your place today!
Event Venue & Nearby Stays
Red Button Marketing Training, 16 Duke Street, Darlington, United Kingdom
GBP 264.00






