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Join us for an exciting 2 hour workshop and explore both the human and tactical sides of marketing that lead to real-world results.About this Event
The Art & Science of Telemarketing: Excellence Beyond the Call
Built around a tried and tested process known as The Call Cycle, this 2 hour workshop employs an engaging and easy-to-follow 5-point system that reduces the need for scripts and brings out the human side of telemarketing.
The result? Trusted relationships built on a foundation of open communication and respect.
Our course objectives:
- Learn effective ways to build relationships with clients over the phone.
- Find out how to start each call with confidence.
- Make strides in your personal development with new techniques that open up conversation and strengthen communication
You will be learning all this from Mags Bradshaw, a Master British Certified Trainer who has been telemarketing for 30 years and has worked with all kinds of companies, ranging from local, national and international.
Book your place today!
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Event Venue & Nearby Stays
Red Button Marketing Training, 16 Duke Street, Darlington, United Kingdom
Tickets
GBP 264.00
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