Strategic client services for growth: a workshop with Mette Davis

Wed Oct 16 2024 at 09:30 am to 04:30 pm

Kinneir Dufort, 5 Host Street, Bristol, BS1 5BU | Bristol

Bristol Creative Industries
Publisher/HostBristol Creative Industries
Strategic client services for growth: a workshop with Mette Davis
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This one-day interactive workshop will help participants shift from a more reactive, day-to-day account management mindset and behaviours, into a more proactive approach that drives accountability and action consistently - fuelling growth for the business. The session will be a mix of presentation, discussion, and practical exercises to put what you've learnt into practice.
What will you take away?
- How to develop a strategic client growth plan, what to include and what to do when things change.
- How to maintain a pitch mindset with existing clients, proactively unlocking opportunities as they happen.
- Ways to manage conflict and difficult conversations without compromising relationships.
- How to communicate your pricing and value with confidence, and avoid common pricing mistakes that reduce your profit and motivation.
- Loads of tools and templates that will help build confidence and put what you've learnt into action.
Tickets
> Bristol Creative Industries member tickets are £259 + VAT
> Non-member tickets are £399 + VAT
Refreshments and a buffet lunch included.
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Kinneir Dufort, 5 Host Street, Bristol, BS1 5BU, United Kingdom

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