About this Event
The programme, which is subject to change, is as follows:
10am Introductions
10.10:10.35 Keith Stevens, Chair of NALC - The Call for Tougher Sanctions
10.35:12pm Anna Barton from Civica - how to deal with difficult customers etc
12.00:12:45pm Lunch
12.45pm Gary Rowland and Robin Harris (Monitoring Officer for Swale and Maidstone Borough Councils) will talk about their role and the Code of Conduct.
2pm Mediation
Event Venue & Nearby Stays
Lenham Community Centre, 12 Groom Way, Maidstone, United Kingdom
GBP 84.00 to GBP 168.00