About this Event
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Snacks, beverages, and lunch will be provided during the session.
Course Overview:
Soft skills are the essential, yet often underestimated, abilities that shape how we connect, communicate, and collaborate with others. Unlike technical expertise, they may be harder to measure, but their influence is undeniable. These skills define how you respond under pressure, demonstrate empathy in diverse environments, and adapt with agility during times of change. They empower you to manage challenging conversations, build strong relationships, and lead with authenticity.
The Soft Skills Workshop is designed to strengthen your interpersonal and professional toolkit. Through interactive activities, real-world examples, and practical guidance, you’ll uncover strategies to elevate your career and personal growth while transforming the way you engage with others.
Learning Objectives:
By the end of this workshop, you will be able to:
- Recognize and articulate the importance of soft skills in career and personal success
- Communicate with clarity and confidence across diverse situations
- Collaborate effectively to achieve shared goals
- Apply structured approaches to problem-solving and decision-making
- Manage time wisely and minimize distractions
- Cultivate a positive mindset and demonstrate strong work ethics
- Embrace change with resilience and flexibility
- Develop and project greater self-confidence
- Accept feedback constructively and turn it into growth opportunities
- Build and expand meaningful professional networks
Who Should Attend:
This workshop is ideal for professionals from any industry who want to strengthen their interpersonal effectiveness and enhance their overall career potential.
Prerequisites
No prior experience is required—just an openness to learn and grow
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Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Introduction to Soft Skills
Info: ● Understanding Soft Skills ● Emotional Intelligence & Empathy ● Professionalism & Personal Traits
Module 2: Communication Skills
Info: ● Verbal & Non-Verbal Techniques ● Active Listening ● Honesty & Openness
Module 3: Teamwork
Info: ● Verbal & Non-Verbal Techniques ● Active Listening ● Honesty & Openness
Module 4: Problem Solving
Info: ● Problem Identification & Analysis ● Generating and Evaluating Solutions ● Implementation & Feedback
Module 5: Time Management
Info: ● Scheduling & Prioritization ● Managing Distractions ● Myths About Multitasking
Module 6: Attitude and Work Ethic
Info: ● Motivation & Purpose ● Building Trust & Caring ● Recognizing Work as Reward
Module 7: Adaptability & Flexibility
Info: ● Overcoming Resistance to Change ● Managing People & Processes Effectively ● Demonstrating Adaptability
Module 8: Self-Confidence
Info: ● Traits & Self-Assessment ● Confidence Building Techniques ● Empowering Others
Module 9: Learning from Criticism
Info: ● Receiving Feedback Positively ● Reflecting & Growing ● Clearing Misunderstandings
Module 10: Networking
Info: ● Understanding Needs & Interests ● Building Genuine Connections ● Knowing When to Step Back
Module 11: Conclusion
Info: ● Key Takeaways & Best Practices ● Action Planning ● Recommended Reading
Event Venue & Nearby Stays
Regus 120 Collins Street, 120 Collins Street, Level 31 & 50, Melbourne, Australia
USD 463.26
