SEND Sessions of Santa's Grotto at Ashford Designer Outlet

Book Your Family’s Magical Christmas Grotto Experience!

Please note this session is designed to accomodate children with sensory discomfort, for general sessions please .

This holiday season, give your family a truly unforgettable experience! Step into Santa's enchanting Lodge, where joy and wonder await.

Meet Santa: The jolly man himself is waiting to hear your Christmas wishes! 🎶 Sing Along: Join in with festive songs that will fill your hearts with joy. Christmas Stories: Hear magical tales told by Santa that will spark your imagination. Games & Fun: Play exciting Christmas-themed games with elves and make memories that will last a lifetime! Write to Santa: Children can write and hand-deliver their letters to Santa in person!

Don't miss out on the magic—book your family's spot now and make this Christmas one to remember!

There will be four different themes to choose from, please see below for more details on the themes and the dates for each theme.

Here is what’s in store:

Letters to Santa :

Meet one of Santa’s head elves, who will help you create the best Christmas wish list and letter to the big man in red! What do you want for Christmas?

Saturday 30th November

Sunday 1st December

Monday 2nd December

Tuesday 3rd December

Wednesday 4th December

Thursday 5th December

Friday 6th December

Sing a long with Santa:

Grab a musical instrument and join in with our team of elves as they sing along to a selection of festive songs.

Saturday 7th December

Sunday 8th December

Monday 9th December

Tuesday 10th December

Wednesday 11th December

Thursday 12th December

Friday 13th December

Santa Storytime:

Everyone loves a Christmas tale so what a treat to have Santa and his elves telling you all festive stories.

Saturday 14th December

Sunday 15th December

Monday 16th December

Tuesday 17th December

Wednesday 18th December

Thursday 19th December

Friday 20th December

Games with Santa:

Play classic games such as Christmas musical statues, ‘what’s the time Mr Claus’ and pass the present!

Saturday 21st December

Sunday 22nd December

Monday 23rd December

Tuesday 24th December

All proceeds from ticket sales are donated to our chosen Charity Partner of the Year – Dandelion Time

For full terms and conditions and frequently asked questions please click here

Event Venue & Nearby Stays

Ashford Designer Outlet, Ashford Designer Outlet, Ashford, United Kingdom