Scottish Public Services Ombudsman Conference 2025

Wed Nov 19 2025 at 09:30 am to 04:00 pm UTC+00:00

Edinburgh International Conference Centre | Edinburgh

Scottish Public Service Ombudsman
Publisher/HostScottish Public Service Ombudsman
Scottish Public Services Ombudsman Conference 2025
Advertisement
From Complaint to Impact: The journey of improving outcomes for service users
About this Event

Join us for the SPSO Conference 2025 - From Complaint to Impact at the Edinburgh International Conference Centre for a day filled with insightful discussions, interactive workshops, and networking opportunities. Aimed at staff and representatives involved in complaint handling for public sector organisations in Scotland, we will look at how to turn complaints into opportunities for positive change and gaining valuable insights into making a real impact.

Topics include:

  • Current trends in public sector complaints
  • Hearing the voice of the complainant
  • Supporting staff through public sector reform
  • Using insight to transform services

There will be networking opportunities throughout the day.


*Full agenda coming soon*


Agenda
Current trends in public sector complaints
Hearing the voice of the complainant
Supporting staff through public sector reform
Using insight to transform services
Advertisement

Event Venue & Nearby Stays

Edinburgh International Conference Centre, 150 Morrison Street, Edinburgh, United Kingdom

Tickets

GBP 195.00

Sharing is Caring:

More Events in Edinburgh

Edinburgh Job Fair - Edinburgh Career Fair
Tue, 18 Nov at 11:00 am Edinburgh Job Fair - Edinburgh Career Fair

Edinburgh

Colin Hay, Glen Phillips in Edinburgh
Tue, 18 Nov at 07:00 pm Colin Hay, Glen Phillips in Edinburgh

The Queen's Hall

Rioghnach Connolly & Honeyfeet \/ The Voodoo Rooms \/ Edinburgh \/ 18.11.25
Tue, 18 Nov at 07:30 pm Rioghnach Connolly & Honeyfeet / The Voodoo Rooms / Edinburgh / 18.11.25

The Voodoo Rooms - Bar, Restaurant & Function Rooms in Edinburgh

Frankie and The Witch Fingers
Wed, 19 Nov at 12:00 am Frankie and The Witch Fingers

New Town, Edinburgh

AgriScot 2025
Wed, 19 Nov at 09:00 am AgriScot 2025

Royal Highland Centre, EH28 8NB Edinburgh, United Kingdom

Cole Stacey - Live at Edinburgh Caves
Wed, 19 Nov at 07:00 pm Cole Stacey - Live at Edinburgh Caves

The Caves

Christmas at The Botanics 2025
Thu, 20 Nov at 04:30 pm Christmas at The Botanics 2025

Royal Botanic Garden Edinburgh

Hen Party with Arthur Parkinson
Thu, 20 Nov at 07:00 pm Hen Party with Arthur Parkinson

176 Bruntsfield Place, EH10 4DF Edinburgh, United Kingdom

Edinburgh University Drinks
Thu, 20 Nov at 07:00 pm Edinburgh University Drinks

The Three Sisters, 139 Cowgate, Edinburgh, EH1 1JS

Tide Lines in Edinburgh
Thu, 20 Nov at 07:00 pm Tide Lines in Edinburgh

Usher Hall

Cracking New Jokes Show
Thu, 20 Nov at 07:30 pm Cracking New Jokes Show

Dragonfly

Edinburgh is Happening!

Never miss your favorite happenings again!

Explore Edinburgh Events