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Customer service is imperative because a dissatisfied customer will tell between 9 – 15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people. 65% of business comes from repeat customers, and 72% of the reason people stay loyal to a business is due to customer service.Learn easy-to-use tools to:
• “Wow” every customer that walks through the door.
• Communicate effectively with people from other cultures.
• Understand what your customers want and need from you.
• Turn an unhappy customer around in seconds.
• Handle even the most difficult customers.
• Have a great attitude every day.
“Customer Service is not an expense; it is an investment”
$129 Members
$159 Non-Members
Register for the seminar today!
https://memberportal.keywestchamber.org/atlas/events/risingstar%20seminar%20series%20%20customer%20service%20-25445/register
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Event Venue & Nearby Stays
Beachside Key West, 3841 N Roosevelt Blvd, Key West, FL 33040-4534, United States,Key West, Florida
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