About this Event
Resolving conflict isn’t easy, but the way we tackle it can set the tone for our future. Developing empathy and emotional intelligence skills can elevate our conflict resolution game and create healthier workspaces for our colleagues and ourselves. How can you stop conflict before it even starts? Are there outside issues contributing to the conflict? This presentation will give you tools on how to handle conflict resolution and how to control your emotions so that you can create a strong team environment with fewer obstacles that prevent you from meeting your business goals.
Attendees will learn:
- Why soft skills help us resolve conflict.
- How to control emotions in the “heat of the moment” during a conflict.
- Why awareness of pre-conceived judgments can stop conflict before it begins.
- How to manage the conflict we have within ourselves and how that impacts those around us.
- How admitting and owning your mistakes can turn failure into success.
- Why proper work/life balance and self-care is critical to reduce conflict in the workplace.
Our speaker:
Heather Henry is a communications professional with more than 25 years of experience in media relations, marketing, branding, crisis communications, television production and public speaking. Heather's career started in national entertainment television at Late Show with David Letterman in NYC. She is certified in emotional intelligence coaching and enjoys working with clients from different industries and backgrounds. She has won national awards for her public relations and outreach work. Heather has a passion for team development training and speaking to groups about how to best tell the story that reflects their professional and personal brands.
Event Venue & Nearby Stays
RETTEW, 5031 Richard Lane, Mechanicsburg, United States
USD 0.00 to USD 10.00
