R-LABS Workshop: Customer Psychology

It's simple, the business that gets closest to the customer, wins. In this hands-on workshop, you'll learn strategic and sustainable ways to dig into the psychology of your most valuable customers and leverage those insights in every area of your business.

Sarah Stockdale, the founder and CEO of Growclass, will present actionable tips and techniques to uncover your customers’ wants and needs. Sarah will teach you how to use psychology to get closer to your customers and use their feedback to improve your business.

You will learn how to:

• Design a customer interview that gets honest and useful feedback
• Create a Customer Board of Directors that guides your decisions
• Apply your customer insights to close more sales

By the end of this workshop, you will have a set of tools to better understand your customers and what they really want, and techniques to grow your business using psychology.

This workshop is suitable for anyone who wants to learn how to use psychology for business growth, whether you are a founder, a marketer, a product manager, or a designer.

After the workshop, join us for a quick networking session in the Lab - mix and mingle with the R-LABS team and ventures, and enjoy some light refreshments.

Event Venue & Nearby Stays

R-LABS Canada, 123 Front Street West, Toronto, Canada