Professional Skills 3 Days Bootcamp in Swansea

Our classroom and corporate training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
About this Event

Certificate: Course Completion Certificate

Language: English

Duration: 3 Days

Credits: 24

Course Delivery: Classroom/ Virtual Live / Onsite

Course Overview:

Effective professionals have the ability to directly influence the performance and success of their respective organizations. But in order to do so, they must first master an array of skills that may be unlike any they have ever used before. The Professional Skills Boot Camp is designed to provide you with just such expertise through an introduction to the competencies that they must master in order to transform themselves into high-performing servant leaders/practitioners.

Target Audience:

This course is designed for any professional who owns the responsibility for a function, leads teams, manages people or simply wants to become more effective in a professional environment. The immediately useful skills taught in the course are a great benefit to:

Project Managers - both traditional and Agile
Agile ScrumMasters and Product Owners
New Managers
PMO Managers/Directors
Experienced Professionals who wish to enhance their skills
Team Leaders
Business Analysts
Supervisors
Lead Testers and Developers
High Potential Employees
Anyone who wants to improve their management and leadership competencies

Learning Objectives:

Individuals certified at this level:

Analyze and understand personal business strengths and weaknesses
Learn specific interpersonal challenges associated with software teams and how to deal with them
Examine and assess current leadership abilities
Review strategies for building trust, using power and authority effectively, and how to develop others on a project team
Improve self-awareness of emotional intelligence
Learn how to overcome miscommunication between individuals and departments
Determine strategies for how to prevent a negative employee's attitude from spreading to other employees
Learn how to self-manage and lead software teams by example
Use creativity, quick thinking and voting techniques to solve business problems
Demonstrate competent communication and collaboration skills
Manage project priorities and personal organization in complex projects
Perform a gap analysis to begin development mapping
Create an Individual Development Plan (IDP)
Tips and tricks to become self-motivated when no one is cheering you on
Deal with difficult employees, co-workers, suppliers or bosses
Cope with mistakes and failures by turning them into learning opportunities
Minimize your weaknesses and maximizing your strengths
Choose appropriate communication and collaboration methods in a socially networked world
Appreciate different perspectives and examining different sides of situations
Cope with office politics, hidden agendas and changes
Learn how to persuade others without manipulating or controlling
Investigate specific challenges of business analysts and software developers

Prerequisites:

There are no prerequisites for this course.

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Examination:

There is no exam.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

Leadership Assessment

Clarifying the differences between leading and managing
Pinpointing the skills needed to be effective in each role
Understanding how to balance and improve the two skills sets

Leadership

Building trust with others
Using power efficiently
Reviewing best practices of successful leaders

Emotional Intelligence

Self-Awareness
Self-Management
Social Management
Relationship Management

Communications

Communication channels
Communication models
Communication methods
The Power of Listening

Coaching/Mentoring

Coaching models
Mentoring models
Providing feedback

Conflict Management & Dealing with Difficult People

Preferred conflict management styles
A step-by-step conflict resolution process
Strategies for handling conflict

Time Management Facilitation & Negotiation

The concept of facilitation and how it differs from traditional methods
Facilitation tools and techniques; handling difficult facilitating situations
Preparing for a negotiation session
The win-win negotiated outcome
Negotiation strategies and tactics

Change Management

Readying the team/organization for change
Leading others through any type of change

Assessments and Exercises

Communicating Organization Direction
Developing Key Relationships
Inspiring Others and Directing Operations
Developing the Organization
Reinforcing Performance

Note:

However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us at [email protected] for dates and details of instructor-led live Virtual Sessions.

If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option, you can reach us at [email protected] for more details about on-site or corporate training.

Offers:

Groups of 3 people 10% Discount

Groups of 5 people 15% Discount

Groups of 10 people 20% Discount

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