PermitTrax Users Conference 2025

Get Ready to Connect, Learn, and Impower!

The annual PermitTrax Users Conference is your power-up for all things permitting. This year’s theme, “Impower by PermitTrax,” celebrates the everyday impact you make—and how PermitTrax can help you do it even better.

Join fellow permit technicians, building officials, code enforcement officers, inspectors and water districts for three days of connection, collaboration, and hands-on learning. From workflows to workarounds, you’ll explore new ways to energize your processes using PermitTrax, PermitTrax Mobile, and Citizens Connect.

Swap tips and stories with other agencies, discover how others are navigating challenges, and leave with fresh ideas to bring back to your community.

Whether you're just getting started or you're a seasoned pro, you'll leave this event inspired, impowered, and recharged for what’s next.

Info: Get the inside scoop! This session dives into what’s new in PermitTrax, what’s on the horizon, and what’s happening behind the scenes at Bitco Software. Whether it’s exciting features in development or recent enhancements you might’ve missed, this is your one-stop update shop.

Info: Turn your review process up to full voltage! Learn how to streamline and optimize your reviews in PermitTrax, including how to activate the Review Clock to track review timelines from start to finish.

Info: PermitTrax goes way beyond permits. This electrifying session explores how jurisdictions use PermitTrax to manage everything from pet licensing to cemetery records, business taxes, and more. Prepare to be shockingly inspired.

Info: Based on client suggestions, we'll facilitate discussions on various topics, sharing experiences and solutions among different jurisdictions.​

Info: Part 1: “Report Generator: Lightning-Fast Insights” - Harness the power of the Report Creator to craft powerful custom reports. We'll show you how to pull exactly the info you need—fast and easy.

Info: Part 2: “Data Extractor: Dig Deeper, Go Farther” - Need raw data? This session will show you how to channel the Data Extractor to get powerful outputs that fuel data-driven decisions.

Info: Check back soon!

Info: Whether you’ve had PermitTrax for years or just one— it’s time to make sure it will keep working as hard as you are. In this session, we’ll show you how long-standing clients are staying sharp by reconnecting with support, refreshing their configurations, and leveraging new capabilities that didn’t exist when their system first launched.

From scheduling tune-up trainings to automating what used to be manual, you’ll walk away with actionable ways to keep your system clean, current, and truly impowered.

You’ll Learn:
-How to use your all-inclusive contract for ongoing support, training, and planning
-When to request updated parcel/address data and refresh fee tables
-Tips for maintaining accurate user access and permissions
-Which modern automations could replace decade-old workarounds
-How other long-time jurisdictions are adapting and thriving with PermitTrax

Info: Newer to PermitTrax? This session is made for you! We’ll walk through the interface, explain what each module does, and give you a solid foundation to start navigating your day-to-day work confidently.

Info: Amp up your inspections with PermitTrax Mobile! Learn how inspectors and code enforcement staff can use the app to stay connected and efficient—right from the field.

Info: Discover the benefits of Citizens Connect and how it can enhance communication between citizens and staff, particularly for public records requests.​

Info: Connect your community to the permit process! This session covers how to electrify your public portal with Citizens Connect, bringing your applications online and creating a smooth customer experience.

Event Venue & Nearby Stays

Green River College, 12401 Southeast 320th Street, Auburn, United States