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Performance managing staff to meet their potential, or where they are not meeting minimum expectations, is one of the toughest challenges. This workshop will help your leaders, managers and supervisors to gain an understanding of the skills and actions required to deal with poor performance and non-compliance in the workplace. Our 4-step process brings a higher level of employee accountability with procedural fairness and dignity.
Programme overview
Performance Management is the challenging end of the leadership spectrum where tougher decisions are made that can result in the dismissal of an employee. Deliberate skills and actions are required to competently follow through and genuinely help your poor performer up or out.
This workshop provides the skills and actions required to deal with poor performance or non compliance as soon as it happens, before it becomes a problem. Attendees will learn day to day essential coaching skills and will gain the knowledge required to competently execute a clearly defined 4-step performance process while treating their staff with fairness and dignity.
Designed for
This programme caters to middle to senior-level managers who would like to develop their expertise and proficiency in:
-Challenging their staff in a fair, legal and reasonable way
-Holding their staff accountable
-Applying effective performance management tools and techniques
-Demonstrating commitment to addressing performance concerns..
Learning objectives
-Gain proficiency in dealing with performance management on a daily basis
-Have the clear and precise knowledge of procedural fairness
-Bring a higher level of accountability through a 4-step performance management process
-Learn how to run an effective coaching meeting
-Confidently discern between minor and serious misconduct
-Run an effective disciplinary meeting if required
-Develop the courage to make the hard decisions where necessary
-Communicate the consequences of non-compliance, with conviction.
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Event Venue & Nearby Stays
25 Don Street, Invercargill, New Zealand 9810, New Zealand
Tickets
