Patient Experience UNPLUGGED at Keystone CoLAB

Patient Experience Unplugged brings an unfiltered, practical conversation about the future of patient experience.

Global healthcare thought leader Ed Marx, former CIO of Cleveland Clinic, bestselling author, and mega-influencer, will share the powerful lessons he and Mayo Clinic’s Chris Ross uncovered through their personal health journeys and extensive national research. Drawing from their books on patient experience, Marx highlights the tough realities patients face and the leadership hacks every provider and supplier must embrace to create meaningful change.

Attendees will walk away with:

• 10 actionable leadership hacks to improve patient experience
• A practical framework for elevating patient and family care
• Insights from dozens of patient focus groups across the U.S.
• The attributes that distinguish the best provider and supplier experiences

This is your chance to hear directly from one of the most respected voices in healthcare technology and patient advocacy—and to bring new ideas back to your organization.

Tickets are $20 for GKC chapter members and $40 for non-chapter-members. Admission includes appetizers and two beverages.

If you would like to join or renew your membership in advance of the event to come to the event for free, you can do so by visiting the HIMSS website. Be sure to select Greater Kansas City as your local chapter. Contact [email protected] if you aren't sure of your membership status and we'd be happy to help you. We’ll also have team members at the event to help you sign up in person.

Event Venue & Nearby Stays

Keystone CoLAB, 800 East 18th Street, Kansas City, United States