
About this Event
About the course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This 1-day workshop is designed to help HR and operations leads in Bend optimize seasonal workforce planning for the tourism and outdoor recreation industry. You will learn to forecast staffing needs, implement flexible scheduling, and manage seasonal fluctuations efficiently. Emphasis is on practical tools, case studies, and real-world exercises to ensure staffing efficiency during peak visitor periods, reduce overtime costs, and enhance employee satisfaction.
Learning Objectives:
By the end of this course, you will:
- Understand seasonal workforce dynamics in tourism and outdoor recreation
- Forecast staffing requirements accurately
- Implement efficient recruitment, scheduling, and retention strategies
- Ensure compliance with labor laws for temporary staff
- Measure workforce performance using actionable metrics
- Enhance employee engagement and productivity during peak seasons
Target Audience:
HR and operations leads in tourism and outdoor recreation in Bend.
Why is it Right Fit for You?
Bend’s tourism-driven economy experiences significant seasonal peaks, making efficient workforce management essential. This course equips you with practical strategies to forecast staffing needs, optimize schedules, and retain quality seasonal workers. You will gain hands-on insights into recruitment, labor compliance, and performance monitoring tailored to the local tourism context. By attending, you can reduce operational bottlenecks, enhance employee satisfaction, and improve overall service quality. Our modules combine real-world examples with actionable exercises to ensure that you leave ready to implement immediate improvements. Choosing this course helps your business maintain efficiency and competitiveness throughout seasonal fluctuations.
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Group Discounts:
10% off for 3 or more registrations
15% off for 10 or more registrations
Looking to train your entire HR or operations team in seasonal workforce planning?
We provide customizable in-house training tailored to your organization’s seasonal patterns, staffing challenges, and operational requirements. Our programs can include focused workshops, scenario-based exercises, and post-training support to ensure your team applies learning directly to your workforce. Customization ensures maximum engagement and practical impact while aligning with your company’s goals.
📧 Contact us today to schedule a customized in-house session:







Agenda
Module 1: Introduction to Seasonal Workforce Planning
Info:
• Importance of seasonal staffing in tourism-driven economies
• Understanding Bend’s tourism patterns
• Workforce challenges and opportunities
• Activity
Module 2: Forecasting Seasonal Demand
Info:
• Analyzing historical data for staffing needs
• Anticipating peak and off-peak periods
• Using forecasting tools and software
• Case Study
Module 3: Recruitment & Talent Pool Management
Info:
• Building a seasonal workforce pipeline
• Engaging temporary and part-time staff
• Retention strategies for seasonal hires
• Activity
Module 4: Scheduling & Shift Optimization
Info:
• Creating flexible and efficient schedules
• Balancing labor costs and coverage
• Technology for workforce scheduling
• Role Play
Module 5: Compliance & Labor Regulations
Info:
• Employment laws affecting seasonal workers
• Overtime and wage compliance
• Risk management strategies
• Case Study
Module 6: Employee Engagement & Training
Info:
• Onboarding seasonal staff quickly
• Motivation techniques for short-term employees
• Training for peak-season efficiency
• Activity
Module 7: Performance Monitoring & Metrics
Info:
• KPIs for seasonal workforce effectiveness
• Evaluating productivity and satisfaction
• Adjusting plans based on performance data
• Role Play
Module 8: Action Planning Workshop
Info:
• Developing a seasonal staffing roadmap
• Aligning staffing plans with business goals
• Setting KPIs for continuous improvement
• Activity
Event Venue & Nearby Stays
Regus Bend,OR, Regus Office Space, Bend, OR, United States
USD 571.10 to USD 674.80