#mtpcon London+EMEA 2021

We will start to email digital event access instructions to ticket holders on Thursday, 14th October. Once received, please follow the instructions and create a profile for the event. If it’s after Thursday, 14th October and you’ve not received any event emails from us then please let us know at [email protected] (please check your junk folder!).

Tickets purchased with less than 2 hours to go until the event starts on each day will be emailed access instructions within 30 minutes of purchase. Please note: The Mind the Product team is based in the UK, and although we pride ourselves on prompt email replies, we ask that you please be patient to accommodate the time difference.

Already registered and killing time? Check out our to see what you’re in for!

Entrance to the event at the Barbican Centre on Friday, 22nd October requires proof of COVID Status (‘Hybrid’ ticket holders only), so please take the time to prep for your arrival at the venue. PLEASE READ OUR IN FULL with plenty of time to spare so that you can prep for the in-person portion of the event. We’ll also email you this information. If it’s after Thursday, 14th October and you’ve not received any event emails from us then please let us know at [email protected] (please check your junk folder!).

Instructions on how to access your new membership (if included with your event ticket) can be found in any email you receive about the event from us after Thursday, 14th October. If it’s passed this date and you’ve not received any emails from us then please let us know at [email protected] (please check your junk folder!). Once you’ve activated your membership, you’ll have access to all #mtpcon London+EMEA talk videos and write-ups when they are ready, as well as all other Prioritised membership perks or MTP Leader membership perks.

London, we’re back! And boy, have we missed you?! Join us on October 21 and 22 for two days of product inspiration - as always, you’ll connect with some of the biggest names in product and get the chance to network with over 1000 of your peers, but this time, we’re going hybrid!

So, whether you’re with us IRL, getting involved from home or the office, or live-streaming on-the-go, if you have a burning desire to build better products and want your organisation to be at the cutting edge of product thinking, then #mtpcon London+EMEA is the event for you.

And that’s just the beginning - #mtpcon kicks off 365 days of dedicated product learning because every ticket includes a full year of Mind the Product membership worth $250+.

#mtpcon London+EMEA 2021 will be our first ever hybrid conference and we could not be more excited to bring you this amazing learning experience.

Our whole audience will join remotely on day one, and then for day two we’ll be back at the Barbican Centre in London, presenting incredible product talks IRL to our in-person audience, as well as live-streaming all of the action from this iconic venue to those of you who choose to join remotely. There’ll also be bonus online-only content, hybrid networking features, and interactive entertainment.

We want to be honest though, it’s a tricky time to run in-person events and things are changing every day. We know you’ll have questions, so check out this video message from our Managing Director (and fellow product person) Emily Tate - and learn more about what hybrid means here.

All tickets include one full year of Mind the Product membership worth $250+, so as well as two immersive days of product inspiration at the conference, you’ll be investing in your professional development for a whole year!

#mtpcon attracts the most inspiring product experts from across the globe, covering the most current and impactful topics. If you’re looking for product inspiration, we guarantee you’ll not leave disappointed. Take a look at what you can expect from our epic speakers.

With our diverse audience, you’ll meet product people facing the same challenges as you. You can hone in on the topics that matter to you, get ideas and advice from people in the same boat, and build relationships that last long after the conference is over.

Tips, tricks, and top product secrets - #mtpcon has it all! And you’ll feel confident putting those tangible learnings into action back at work, making a real difference in your company.

We’ve seen thousands of product people at our digital and in-person conferences from inspiring companies all over the world! Here’s just a small selection of the types of companies who attend #mtpcon ?

Hybrid? Digital-only? How do you choose?! If you’re unsure which way to go and need more info before you purchase, then please digest the ticket information on our website and refer to our event FAQs to help with your decision.

Already an annual member?

Existing annual Prioritised and annual MTP Leader members get exclusive discounts on #mtpcon tickets. Check your membership dashboard for more info on your exclusive #mtpcon offers:

• ? Prioritised Dashboard
• ?‍? MTP Leader dashboard

Already a monthly member?

If you’re a monthly member and want to upgrade to annual billing, just email us at [email protected] and we’ll get you sorted.

Are there any entrance requirements for the in-person portion of the event?

Entrance to our in-person event at the Barbican Centre in London requires proof of COVID status – see more detail in our event FAQs (In-Person Entrance Requirements section).

I’m already a member, how does ticketing work for me?

If you’re already an annual Prioritised or MTP Leader member then check the Upcoming Events area in your member dashboard for your exclusive #mtpcon offers. If you’re a monthly member and want to upgrade to annual billing so that you can take advantage of conference discounts, just email us at [email protected] and we’ll get you sorted:

• ? Prioritised Dashboard
• ?‍? MTP Leader dashboard

Can I get an event ticket without membership?

All #mtpcon tickets come with an annual Mind the Product membership. This gives you access to premium editorial (including recordings of all #mtpcon talks), even more interaction with product experts, and the opportunity to connect with peers tackling similar challenges to you – 365 days of the year.

If you’re already an annual Prioritised or MTP Leader member then check the Upcoming Events area in your member dashboard for your exclusive #mtpcon offers. If you’re a monthly member and want to upgrade to annual billing so that you can take advantage of conference discounts, just email us at [email protected] and we’ll get you sorted.

I’ve purchased my event ticket, when do I get access to my membership?

We’ll send all ticket holders an email invite with an access code and instructions on how to sign up shortly after you’ve purchased your ticket. If you’ve not received this within 24 hours then please let us know. Once you’ve activated your membership, you’ll have access to all #mtpcon talk videos and write-ups when they are ready, as well as all other Mind the Product membership perks.

Do you offer discounts for students, startups, non-profits, etc?

The only discounts we offer are the digital-only Early Bird conference tickets (limit one ticket per order), which sell out in a matter of minutes, and the group discounts on General Release conference tickets (digital only) where we do a 10% discount on 10 or more tickets. The ticket limit for purchasing online is 25. If you require more than 25 tickets, please email us at [email protected]. Team Discount does not apply to our Early Bird or Last Chance tickets.

To ensure you hear about the Early Bird tickets make sure you are part of our mailing list.

Can I change the name or other details on my tickets?

If you were the person who purchased the ticket, you can change the details associated with your ticket by following these instructions up to one week before the event. If you wish to make a change to your ticket with less than one week before the event, please contact us directly at [email protected].

If you were not the ticket buyer and you cannot reach the person who purchased the ticket in order to get them to change the information please contact us at [email protected] and we will help you make the updates.

Can I get a refund?

We offer a full refund up to one month before the event. Simply log in to Eventbrite and request the refund following these instructions. As with changes, only the person who purchased the tickets can request a refund. If we have to cancel our in-person gathering at the Barbican, we will offer you the opportunity to either switch to the digital conference with a partial refund, or request a full refund if the online events just aren’t your thing. We will know so much more by September and will continue to be transparent as things develop and we understand what we can do responsibly.

Can I have a receipt for my ticket?

You may indeed! Just get in touch with [email protected] with your Eventbrite order number(s) and we will generate one for you.

Can I pay by invoice?

As we are a small team we only offer payment by invoice if you are buying 5 tickets or more due to the additional overhead. Please also note that no tickets are held/issued until payment of the invoice has been received. Request to pay by invoice by emailing [email protected].

Please note:

• Tickets are not held until payment has been made – there are no exceptions to this.
• We cannot agree to any terms and conditions associated with Purchase Order numbers or other supplier agreements.
• We do not fill in supplier detail forms for ticket invoices – if you cannot find details you require on our website – please email [email protected]

Event Venue & Nearby Stays

Barbican Centre, Silk Street, London, United Kingdom