Mastering Nonverbal Communication for Clinicians

3 CE Credits

Much of what we communicate—and perceive—in clinical practice is nonverbal. Subtle cues such as facial expressions, posture, tone of voice, and body language can reveal emotions, trauma responses, and engagement levels that words alone may not capture. Understanding and effectively using nonverbal communication enhances client interactions, builds trust, and improves therapeutic outcomes across diverse settings.

This interactive session equips social workers, clinical mental health counselors, and other healthcare professionals with essential skills to interpret and apply nonverbal cues effectively. Through case studies, role-playing exercises, and real-world applications, participants will learn how to improve rapport, de-escalate conflicts, and create a safe therapeutic environment. Special focus will be given to trauma-informed care, cultural considerations, and adapting nonverbal strategies for virtual practice.

✅ A deeper understanding of nonverbal communication’s impact on clinical work
✅ Strategies for reading and responding to nonverbal cues in diverse populations
✅ Enhancing Therapeutic Presence – Build rapport, trust, and safety.

✅ Techniques for de-escalation and trauma-sensitive engagement
✅ Best practices for maintaining presence in telehealth and digital interactions

By refining observational skills and nonverbal awareness, clinicians will strengthen their ability to connect with clients, foster trust, and enhance overall treatment effectiveness.

Course completion & CE info

(Social Work: 3 Ethics CE Credits; CMHC 3 Credits - 2 Ethics 1 General)

Course completion requirements: To earn CE credit, Utah social workers and clinical mental health counselors must attend the entire course and complete a course evaluation. Certificates of completion will be emailed within 10 business days of course completion. Approved by the Utah Social Work Association and UMCHA.

Objectives

This presentation, “Mastering Nonverbal Communication for Clinicians,” aims to equip clinicians with essential skills to interpret and utilize nonverbal communication effectively. Since social work relies heavily on building trust, assessing client needs, and fostering meaningful connections, mastering nonverbal cues enhances client interactions and outcomes.

Learning Objectives & Their Relevance to Social Work

• Identify key components of nonverbal communication and their impact on client interactions.
• Analyze cultural and ethical considerations related to nonverbal communication in diverse social work settings.
• Apply nonverbal communication techniques to improve rapport, de-escalate conflicts, and enhance therapeutic relationships.
• Evaluate the role of nonverbal communication in trauma-informed practice and virtual/telehealth interactions.
• Demonstrate the ability to interpret and respond appropriately to nonverbal cues in real-world case scenarios.

About the Instructor - Joseph Gleed

Joseph Gleed, LCSW, is a seasoned clinician and educator with extensive experience in trauma treatment, psychotherapy, and nonverbal communication. As a therapist and educator, he has worked with trauma survivors, women’s groups, veterans, law enforcement, and individuals facing PTSD, chronic pain, and more. Joseph integrates evidence-based approaches, including Trauma-Focused ACT, EMDR, and somatic therapies, to enhance clinical effectiveness. He currently teaches at Utah Valley University (UVU), where he helps train future social workers in clinical practice, trauma-informed care, and the importance of nonverbal communication. With a background as an anti-human trafficking undercover operator working around the world, he brings a unique, real-world perspective to mastering nonverbal cues for therapeutic impact.

For accommodations please contact Renova Wellness at the email above.

Event Venue & Nearby Stays

REKUP Wellness, 10694 South River Front Parkway, South Jordan, United States