About this Event
The online workshop will be conducted in two sessions, morning session (8:00 - 11:00 AM) and afternoon session (1:00 - 4:00 PM), to accommodate all participants effectively. Each session will have its own unique access code, ensuring smooth registration and participation. Participants are required to join their assigned session using the designated code to ensure proper engagement and access to all event activities.
Agenda
🕑: 08:00 AM - 11:00 AM
Morning Session
🕑: 08:00 AM - 08:15 AM
Virtual Registration
Info: Participants log in
🕑: 08:15 AM - 08:25 AM
Opening Prayer, Lupang Hinirang, UM Hymn
🕑: 08:25 AM - 08:30 AM
Welcome Remarks
🕑: 08:25 AM - 08:30 AM
Introduction of the Speaker
🕑: 08:35 AM - 09:20 AM
Topic: Professional Guest Relations & Service Excellence
Host: Speaker: Sophia Camporedondo
Info: Front Office Manager, Park Inn by Radisson Hotel
🕑: 09:20 AM - 09:30 AM
Short Break
🕑: 09:35 AM - 10:20 AM
Topic: Effective Communication & Interpersonal Skills
Host: Speaker: Sophia Camporendondo
Info: Front Office Manager, Park Inn by Radisson Hotel
🕑: 09:35 AM - 10:20 AM
Short Break and Energizer
Info: Menti poll to re-engage participants
🕑: 10:30 AM - 10:45 AM
Group Activity
Info: Service Excellence Scenario Workshop
🕑: 10:45 AM - 10:50 AM
Key Takeaways
🕑: 10:50 AM - 11:00 AM
Closing Remarks
Agenda
🕑: 01:00 PM - 04:00 PM
Afternoon Session
🕑: 01:00 PM - 01:00 PM
Virtual Registration
Info: Participants log in
🕑: 01:15 PM - 01:25 PM
Opening Prayer, Lupang Hinirang, UM Hymn
🕑: 01:25 PM - 01:30 PM
Welcome Remarks
🕑: 01:30 PM - 01:35 PM
Introduction of the Speaker
🕑: 01:35 PM - 02:20 PM
Topic:Professional Guest Relations & Service Excellence
Host: Speaker: Juliana Laguitao
Info: Guest Service Manager, Dusit Thani Davao
🕑: 02:20 PM - 02:35 PM
Short Break
🕑: 02:35 PM - 03:20 PM
Topic: Effective Communication & Interpersonal Skills
Host: Speaker: Juliana Laguitao
Info: Guest Service Manager, Dusit Thani Davao
🕑: 03:20 PM - 03:30 PM
Short Break and Energizer
Info: Menti poll to re-engage participants
🕑: 03:30 PM - 03:45 PM
Group Activity
Info: Service Excellence Scenario Workshop
🕑: 03:45 PM - 03:50 PM
Key Takeaways
🕑: 03:50 PM - 04:00 PM
Closing Remarks
Event Venue & Nearby Stays
University of Mindanao - Matina, Matina Pangi Road, Davao City, Philippines
USD 0.00
