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Join us for a practical and engaging Lunch & Learn focused on workplace safety, effective communication, and building strong, high-performing teams. This session brings together expertise from policing and emergency services leadership, offering real-world tools applicable across business, non-profit, and community settings.🔹 De-escalation & Conflict Resolution
Cst. Ian Diack
Community Resource Officer, Esquimalt Division
Victoria Police Department
This de-escalation and conflict resolution presentation will focus on:
Effective communication
Active listening
Personal safety
Dealing with aggressive and difficult behaviour
The presentation will prioritize the concept of safety first and will include a highlight on the duty and responsibility to report to police, as well as when and how to contact police.
🔹 Developing High-Performing Teams
Matt Furlot, AS, ECFO (He/Him)
Fire Chief | Director of Emergency & Resiliency Programs
Township of Esquimalt Fire Department
Matt Furlot is the Fire Chief for the Township of Esquimalt and has served in the fire service for more than 20 years. Before his career in leadership and emergency services, Matt worked as a physical therapist and entrepreneur, contributing to high-performance environments with the Vancouver Whitecaps, BC Lions, Vancouver Grizzlies, Vancouver Canucks, and many of Canada’s Olympic teams.
Drawing from experience in both public safety and professional sport, Matt will share practical keys he has applied to build effective, high-performance teams and will explore:
Conflict within teams — when it’s healthy and when it’s not
What truly drives team success
Common myths around performance and leadership
👥 Who Should Attend?
Business owners and managers
Supervisors and team leads
Front-line staff
Non-profit and community organizations
Anyone interested in communication, safety, and team effectiveness
Light lunch provided | Free for Members | $10 Non Members
Register via our website!
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Event Venue & Nearby Stays
Esquimalt Legion, 622 Admirals Road,Victoria, British Columbia, Canada
Tickets
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