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Course DescriptionThe key to becoming a good and admirable leader is found in your ability to communicate effectively to your people. This course provides insights, techniques and practice to develop your communication skills as a supervisor. Learn how to use active listening to understand what motivates your team. Define your communication style and leadership personality. Find ways to effectively manage meetings, give instructions and feedback for a productive and drama-free workplace.
Performance Objectives
Upon completion of this workshop, participants should be able to demonstrate refined leadership communication skills. Participants will be able to use active listening techniques, give instructions, handle meetings, provide feedback and revise communication messages for better workplace communications as a leader.
Learning Objectives
By the end of this course, the participants shall be able to:
- Identify verbal and non-verbal cues through active listening
- Discuss how to influence and instruct people to complete tasks or get the job done
- Practice handling different meeting scenarios
- Demonstrate how to effectively give feedback
- Critique and modify online, verbal and written communication skills
Course Topic Highlights
1. Your Leadership Personality & Communication Style
2. Purpose of Leadership Communication
3. Active Listening in Communication
4. Communication Levels & Channels
5. Leadership Communication Barriers: Why Some Leaders Fail to Connect
6. Giving Clear Directions to your Staff
7. Leadership Communication Framework: WHY, WHAT & HOW
8. How to Give Instructions to Different Types of Communicators
9. Managing a Meeting
10. Giving Constructive Feedback
11. Organizational Communication Climate
12. How to Give Feedback Effectively & In a Timely Manner
13. How to Correct Mistakes Without Hurting People’s Feelings
14. How to Handle Conflicts
15. Leadership Communication Practice
16. Good Communication Etiquette:
Phone, Text, Email,Chats
In Person or Face-to-face
Online Meetings & the New Normal
Here are the rates:
Webinar Rate
Php2250 +12%VAT = Php2520
Seminar Rate
Php4250 +12%VAT = Php4760
Full details & Registration:
https://businessmaker-academy.com/webinar-leadership-communication-for-supervisors-training/
For more inquiries, you may contact us at:
Landline: (632) 8687-4645, 8687-341
Mobile/Viber: (0917) 6372471, (0912) 2231826, (0917) 1357279
Email: [email protected]
www.businessmaker-academy.com
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