Legal IT breakfast - overcoming margin stacking MSPs through software.

Thu Jul 21 2022 at 08:30 am to 10:00 am

The Ivy Spinningfields Manchester | Manchester

Tiviti
Publisher/HostTiviti
Legal IT breakfast - overcoming margin stacking MSPs through software.
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Why the MSP business model is impacting innovation & service in network management & how software is key to unlocking legal IT resource.
About this Event

Picture this...

The WiFi’s down in the office. Again.

Your team is just getting used to being back at work, and now they can’t access the applications and content they rely on. So you and your IT people are tasked with figuring out what’s stopping your team from staying connected.

So from the multiple suppliers that provide your network and infrastructure, you’re now trying to work out who’s responsible for solving the issue. You phone up your ISP and Network provider, get through to a reception desk and listen to three hours of elevator music. You then end up speaking to someone with minimal knowledge of your network, before being passed on to someone else who tells you that you actually need to get in touch with your cloud provider.

This is your current managed service. Fragmented, time-consuming and complex. Your network is in the hands of multiple vendors who have no overview of how everything works together. It wastes time and money. You’re stuck dealing with countless phone calls, email correspondence, different engineers with different skill sets, all of which are eating away at valuable company time. So you’ll be spending a lot of your day managing user expectations, liaising with third party vendors, and trying to keep your company’s stakeholders connected.

Sounds familiar?

We will discuss how the business model & drivers of traditional MSPs are counter intuitive to customer value & ultimately service levels in the connectivity space, and why they aren't going to change anytime soon. The lack of innovation has meant there has been little alternative to this model, until now. Tiviti will also show how we are helping other firms break free of the outdated MSP model through Connectivity as a Service - the consolidated WAN/LAN/WIFI/Security service delivered on an OPEX monthly subscription service. The orchestrated software management reduces the people requirement on both sides of the service, providing cost & flexibility whilst freeing up valuable internal resource - allowing IT to focus on the tech that really matters.


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Event Venue & Nearby Stays

The Ivy Spinningfields Manchester, Byrom Street, Manchester, United Kingdom

Tickets

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