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This class provides lessons and tools for accomplishing work through others while demonstrating fair and effective leadership behavior.About this Event
TOPICS
- Defining leadership and leadership roles
- Common mistakes leaders make
- The ‘laws’ of leadership
- Understanding authority and influencing skills
- Coaching
- Motivating associates
- Dealing with conflict
- Use conflict to improve results
- Communicating through feedback and active listening
- Team-building
- Accountability and being responsible
- Time management, changing priorities, and getting the ‘right’ things done
- Understanding performance management
- Employer obligations and responsibilities
- Importance of ‘service excellence’
INSTRUCTORS
Carol Cooley and Julie Sanom
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Event Venue & Nearby Stays
Employers Network, 1004 South Pine Street, Spartanburg, United States
Tickets
USD 875.00 to USD 1110.00