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This 3-day class seeks to provide lessons and tools for accomplishing work through others while demonstrating fair and effective leadership behavior. It is appropriate for anyone in a leadership role.TOPICS
-Defining leadership and leadership roles
-Common mistakes leaders make
-The ‘laws’ of leadership
-Understanding authority and influencing skills
-Coaching
-Motivating associates
-Dealing with conflict
-Use conflict to improve results
-Communicating through feedback and active listening
-Team-building
-Accountability and being responsible
-Time management, changing priorities, and getting the ‘right’ things done
-Understanding performance management
-Employer obligations and responsibilities
-Importance of ‘service excellence’
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Event Venue & Nearby Stays
1004 South Pine Street, Spartanburg, SC, United States, South Carolina 29302