$Leadership & People Management for Frontline Teams \u2013 1 Day Course, Bunbury$

Equip frontline supervisors with leadership and people management skills to drive team performance and workplace efficiency.
About this Event

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

Duration: 1 Full Day (9:00 AM – 5:00 PM)

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, beverages, and light snacks will be provided during the session.

Course Overview:

This 1 Day workshop in Bunbury, WA is designed for team leaders, site supervisors, and emerging managers in industrial and service-based workplaces. Participants will develop practical leadership skills to manage frontline teams, improve communication, resolve conflicts, and boost productivity. Through hands-on exercises, case studies, and interactive discussions, attendees will gain actionable strategies to lead teams effectively in fast-paced work environments.

Learning Outcomes:

By the end of this course, you will be able to:

Apply practical leadership skills to frontline teams
Communicate effectively and engage team members
Resolve conflicts and implement problem-solving strategies
Provide constructive feedback and improve team performance
Coach and develop team capabilities
Manage time and resources efficiently
Implement a personal action plan to lead effectively

Target Audience:

Team leaders and site supervisors
Emerging managers in industrial or service sectors
Senior operators responsible for frontline teams
Professionals seeking to strengthen leadership and people management skills

Why is it the Right Fit for You?

Bunbury’s industrial and service workforce requires skilled frontline leaders to drive team performance and operational efficiency. This course delivers hands-on leadership techniques, practical exercises, and actionable strategies to empower supervisors to manage teams confidently and effectively.

Want to train your entire team?
In-house sessions are available for organizations looking to enhance leadership skills across multiple teams, improve collaboration, and strengthen workplace productivity.

Contact us today to schedule a customized in-house, face-to-face session:

Agenda
Module 1: Foundations of Frontline Leadership

Info: • Understand key leadership principles for supervisors
• Recognize the role of a frontline leader in industrial and service teams
• Explore essential skills for managing diverse teams effectively
• Icebreaker Activity

Module 2: Effective Communication & Team Engagement

Info: • Techniques to communicate clearly with diverse teams
• Methods to motivate and engage frontline staff
• Understand the impact of communication on team performance
• Role-play

Module 3: Conflict Resolution & Problem Solving

Info: • Identify common team conflicts and resolution strategies
• Apply practical problem-solving methods for supervisors
• Learn approaches to prevent and manage workplace issues
• Case study

Module 4: Performance Management & Feedback

Info: • Set expectations and measurable goals for team members
• Deliver constructive feedback to improve performance
• Understand the importance of accountability and recognition
• Simulation

Module 5: Coaching & Developing Your Team

Info: • Mentoring and coaching frontline staff for growth
• Build a culture of continuous improvement
• Apply strategies to develop team skills and confidence
• Activity

Module 6: Time & Resource Management for Leaders

Info: • Prioritize tasks and allocate resources effectively
• Balance team workload and operational demands
• Apply techniques to optimize efficiency in daily operations
• Planning Exercise

Module 7: Action Planning for Leadership Success

Info: • Develop a personal leadership action plan
• Set measurable goals to implement learnings
• Review strategies to sustain leadership practices over time
• Review