Name: KPI Master Class
Start: 2024-05-17T08:45:00+06:00
End: 2024-05-18T17:00:00+06:00
Location: Bangladesh - Japan Training Institute

BANGLADESH-JAPAN TRAINING INSTITUTE (BJTI) is going to organize a #2days-long Lab Session on "KPI Master Class"
#Resource #Speaker: Mr. Md. Mostafa Kamal,
SPP, SMPS, BSP, C-SBP, C-PA,
C-KPIP, C-KPI Practitioner, CRP, CTAP, CLDM, CODD, CPM, CHRBP & TTT
Strategy, Process and Performance Consultant,
CEO, Savvy Consultancy.
#Date and Time: 17-18 May 2024 (Friday & Saturday), 08:45 am - 05:00 pm
#Deadline for Registration: 16 May 2024 (Thursday)
#Venue: Bangladesh-Japan Training Institute, Room # 7, 7th Floor, Eastern Plaza, Sonargaon Road, Dhaka.
#Registration Fees: BDT 7,000/- Per Participant excluding VAT & TAX. (Members of BJTI, BAAS and Organizations nominating five or more delegates will enjoy 10% discount on course fee). The fee will cover tuition, stationery, reproduction of training material, training aids/ equipment, cost of venue, food & refreshment, certificate etc.
For Registration or additional information please call us: 01958155163, 01958155162, 02-223 361 413
or E-mail to: [email protected], [email protected], Website: www.bjti.org, Facebook :https://www.facebook.com/bjti.info/
To confirm your registration, please fill out the registration form and pay the registration fee by 16 May 2024 (Thursday) in favour of “Bangladesh Japan Training Institute” to Dutch Bangla Bank Ltd, Elephant Road Branch, Dhaka, Account Number: 1261100033403.
Or, via Bkash Pay (01780-364200) (you must pay an additional amount of BDT 140 Bkash cash out fee).
#KPI Master Class

Organization’s Benefits: Improved organizational performance, employee retention and loyalty, improved productivity, overcoming the barriers to communication, clear accountabilities, and cost advantages.
Manager’s Benefits: Saves time and reduces conflicts, ensures efficiency and consistency in performance.
Employee’s Benefits: Clarifies expectations of the employees, self-assessment opportunities clarify the job accountabilities and contributes to improved performance, clearly defines career paths and promotes job satisfaction.
#Why KPI?
 Increase revenue, profit, market share, quality, services, management capability etc.
 Clear roadmap for future
 Encouraging employees to achieve
 Better understanding of the problem
 Help in decision making and analysis
 Improvement in the organization
 Prevents risk and threats
 KPIs help to measure how well companies, business units, projects or individuals are performing compared to strategic goals and objectives.
 Well-designed KPIs provide the vital navigation instruments that give you a clear understanding of current levels of performance.
 KPIs establish high performance culture in the organization.
 Increase employee retention, engagement, satisfaction and reduce attrition.
 It is a navigation tool to drive business.
 KPIs are strategic tools to make employees accountable and responsible for achieving organizational goals.
 KPIs provide predictive/futuristic analytical data for business decision making.
 KPIs clarify the line of sight of an employee and his contribution towards the achievement of organizational goals.
KPIs as Navigation Tools
 Just like on an ocean-liner or airplane, where the captain and crew need navigation data to understand where they are relative to their planned route. Similarly, in business, KPIs are the vital navigation tools that managers use to understand whether the business is on a successful voyage or whether it is turning off the prosperous path. The right set of KPIs will shine light on the key aspects of performance and highlight areas that may need attention. Without the right set of KPIs managers are sailing or flying blind.
#KPIs as Key Decision-Making Tools
 Effective decision-makers and managers understand that they need information on the key dimensions of performance and that this can be achieved by distilling them into the vital KPIs.
 KPIs "represent a set of measures focusing on those aspects of organizational performance that are the most critical for the current and future success of the organization". KPIs are an invaluable form of business intelligence. When determined by an organization, they can educate every member of the company with regards to developing a strong team approach to business.
The Problem with Selecting the Right KPIs
 The trouble is that there are 48000 of KPIs to choose from and companies find it hard to select the right ones for their business.
 As per research finds that less than 10% of all the metrics that are collected, analyzed and reported in businesses are ever used to inform decision-making. 90% of the metrics are wasted, or worse, used to drown people in data while they are thirsting for insights.
To translate PMS into more formal business language Key Performance Indicators (KPIs) are the vital navigation tools that help organizations and individuals understand whether they are on the path that leads to success, or importantly not as the case may be, and drive the necessary changes in behavior and focus.
The correct set of KPIs help managers target areas of poor performance enabling insight to be gained and corrective action to be taken sooner. Also importantly, well-designed and managed KPIs allow managers to highlight areas of success and to communicate with and lead their teams with more conviction and positive focus. Clearly KPIs, when identified and designed correctly, and when properly managed have a huge bearing on the delivery of successful outcomes. Conversely, poorly designed KPIs, or KPIs that are poorly maintained can feed misinformation and build poor or incorrect insight, potentially scampering even the most successful enterprises. It is therefore vital to make sure that your KPIs have been well conceived and that they can be well maintained over time.
#Course #Outcomes:
 Business Goals Selection (For use)
 Objectives Selection (For use)
 Organization and Departments KPIs Selection (For use)
 Departmental Heads will be able to set Business Objectives, selecting right KPIs to monitor progress; align Competencies and Behavior to create high performing culture for the future.
 10 PMS integration tools shall be provided to HR to implement Employee PMS to review performance ongoing basis.
 Pre-read followed by updated information regarding KPIs shall be provided to keep strategy execution abreast.

#Content of #Course:
Approach to KPIs:
a. Review of Business Context
 Alignment of Vision, Mission & Values
 Developing of Objectives 2019
 Understanding Measuring Tools
 Context of Balanced Scorecard
 Measures of Performance Goals
b. The World of KPIs
 Challenges in performance measurement.
 The value added by KPIs;
 KPIs Concept Map;
 Governance;

c. Understanding KPIs
 KPI Related Terminology;
 SMART Objectives decomposed;
 KPI Lifecycle

d. KPI Typology
 Leading vs, Lagging KPIs;
 Qualitative vs, Quantitative KPIs;
 Efficiency vs, Effectiveness KPIs;
e. KPI Taxonomy
 Interdisciplinary Systemic Worldview;
 KPI Use case scenarios;
 KPI DNA map;
KPI Selection & Target setting:
f. KPI Selection
 KPI Selection for organizational scorecard;
 KPI Selection sources;
 KPI Selection techniques;
 Value Flow Analysis
g. KPI Alignment
 KPI Alignment Approaches;
 KPI Selection for corporate scorecard.

h. KPI Documentation
 KPI Documentation Form functions;
 KPI Documentation form design;
 KPI Documentation Process;
i. Working with targets
 Target Setting Process;
 Challenges in working with targets;
 Weights and indexes.
k. Data Gathering
 Data Quality Dimensions;
 KPI Reporting Data Sources;
 Working with Data custodians;
 Data Collection Methods.
Data Gathering and Visualization:
l. Data Visualization
 Guidelines to designing efficient templates;
 Usability in terms of visual design;
m. World of EPMS
 Employee Performance Management context
 Employee Performance Management System Architecture
 Measuring employee performance
 Establishing performance criteria
 Evaluating employee performance
n. Nurturing employee performance
 Employee Performance Management Cycle
 Employee Performance appraisal meeting
o. KPI Selection Validation
 KPI Selection for Department
 Competency & Behavior Selection
 Developing Corporate Scorecard for use
 Developing Departmental Scorecard for use
 Employee KPI Calculation Methods
 Initiative Management
#Methodology:
Brain Storming, Case Study, Simulation, Lecture Discussion, Sharing/Participatory, Practical Problem Solving, Exercise

#Who will be #benefited?
HR, Sales, Marketing, Operation, SCM and L& D Professional, preferably Executive to MD level.
#Language: English and Bengali
#Certificate of attendance will be provided
#Note: Seats are limited and will be filled-in on first come first serve basis. Please find the attached file for Registration Form.