Integrated Communication Strategy Workshop in Shah Alam

Get ready to level up your communication game with our Integrated Communication Strategy Workshop - it's time to boost your skills!
About this Event

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount

Course Overview:Effective communication is crucial in every aspect of life. Whether in a boardroom presentation, personal conversation, or even non-verbal cues, the way we communicate has a significant impact on how we are perceived and understood. The Communication Strategies Workshop will provide participants with the essential skills to enhance their communication in both personal and professional settings. Participants will learn how to optimize different methods of communication to improve interactions across their organization, creating a positive ripple effect.

Target Audience:

This workshop is designed for anyone looking to improve their communication strategies, regardless of their current role or experience level.

Learning Objectives:By the end of the workshop, participants will be able to:

Identify and overcome common communication problems
Develop skills in asking effective questions
Recognize and interpret non-verbal communication cues
Improve active and empathetic listening skills
Handle difficult situations with assertiveness
Enhance overall communication for personal and professional success

Course Materials:

Participants will receive a course manual that includes presentation slides and reference materials to reinforce key concepts learned during the workshop.

Technical Requirements (for virtual participants):

Internet connection for eBook download
Device (Laptop, tablet, Smartphone, eReader)
Adobe DRM supported software for accessing materials (e.g. Digital Editions, Bluefire Reader)

Certification:Upon completing the course, you will receive a Course Completion Certificate from Leadflake.

©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

Agenda
Module One: The Big Picture

Info: ● What is Communication?
● How Do We Communicate?
● Other Factors in Communication

Module Two: Understanding Communication Barriers

Info: ● Common Barriers (language, cultural, time/place)

Module Three: Paraverbal Communication Skills

Info: ● The Power of Pitch, Tone, and Speed

Module Four: Non-Verbal Communication

Info: ● Insights from the Mehrabian Study
● Interpreting Body Language and Gestures

Module Five: Speaking Like a STAR

Info: ● The STAR Method (Situation, Task, Action, Result)