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Insight Idea Factory - Reimagining the Funeral Experience Jan 16-17, 2025
Virtual Training via Zoom
Our Cadre of Experience Facilitators
Kara Ludlum,
Marty Ludlum,
Glenda Stansbury,
Andrew Loos, &
Denise Hall Brown Rollins.
Osiris Software and InSight Books are partnering to bring a gathering opportunity for funeral professionals to share ideas about all aspects of our profession—from pre-need to aftercare and everything in between.
This is not a typical seminar with stand-alone presentations. The Idea Factory Experience will be a comprehensive two-day experience where participants share a toolbox of resources and practices that can be implemented to elevate their service to families and their business growth. The panel of facilitators bring expertise in funeral service, legal, marketing, social media, and finance.
Experience Schedule
THURSDAY Jan. 16th
9:00 am - 5:00 pm CT
COURAGE — Elevating the pre-need conversation
COMPASSION — Establishing the relationship at First Call
CURIOSITY — Creating a deeper approach to arrangement
CEREMONY — Expanding service options and creating meaningful moments
COMPLIANCE— Understanding best practices for business
FRIDAY Jan. 17th
9:00 am - 5:00 pm CT
CUSTOMER ENGAGEMENT — Developing skills for marketing and social media
CONSISTENCY — Embracing grief support and aftercare strategies
CASH — Embracing new ideas for pricing and revenue
COMPILATION — Sharing ideas and take-it-home ideas to be implemented
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Event Venue
Online event, 312 E Sheridan Ave, Oklahoma City, OK 73104-4235, United States,Oklahoma City, Oklahoma, Oklahoma City, Oklahoma
Tickets