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Insight Idea Factory - Reimagining the Funeral Experience October 3-4, 2024
Oklahoma City
As the needs of our families change, we must reimagine what their funeral experience journey should be to create a personalized and healing experience focused on grief support and unique approaches from the beginning of the relationship until the completion of our services.
Osiris Software and InSight Books are partnering to bring a gathering opportunity for funeral professionals to share ideas for all aspects of our profession—from pre-need to aftercare and everything in between.
This is not a typical seminar with stand-alone presentations. The Idea Factory Experience will be a comprehensive two-day experience where participants share a toolbox of resources and practices that can be implemented to elevate their service to families and their business growth. The panel of facilitators bring expertise in funeral service, legal, marketing, social media, and finance.
Experience Schedule
THURSDAY OCT 3
9:00 - 5:00
COURAGE — Elevating the pre-need conversation
COMPASSION — Establishing the relationship at First Call
CURIOSITY — Creating a deeper approach to arrangement
CEREMONY — Expanding service options and creating meaningful moments
COMPLIANCE— Understanding best practices for business
FRIDAY OCT 4
9:00 - 5:00
CUSTOMER ENGAGEMENT — Developing skills for marketing and social media
CONSISTENCY — Embracing grief support and aftercare strategies
CASH — Embracing new ideas for pricing and revenue
COMPILATION — Sharing ideas and take-it-home ideas to be implemented
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Event Venue & Nearby Stays
Hilton Garden Inn OKC-Bricktown, 312 E Sheridan Ave, Oklahoma City, OK 73104-4235, United States,Oklahoma City, Oklahoma
Tickets