IEP Basecamp 2023 - Sponsored by Ingeus

Thu Oct 05 2023 at 10:00 am to 05:00 pm

Thinktank Birmingham, , | Birmingham

IEP Basecamp 2023 - Sponsored by Ingeus
IEP Basecamp 2023 -
THE industry event for frontline employability practitioners and first-line managers.
About this Event
IEP Basecamp 2023Headline Sponsors Ingeus
Human Fuel Sponsors: CogniSoft

Looking to discover new and innovative ways to deliver better outcomes for your programme participants? Then IEP Basecamp is the perfect event for you!

This dynamic conference, kindly sponsored by Ingeus, is the first of its kind in the UK employability sector and is designed to provide frontline employability practitioners and first-line managers with practical learning takeways that you can put into use straightaway.

At IEP Basecamp, you'll have the opportunity to connect with your sector colleagues and like-minded individuals and learn from subject matter experts on a range of topics, all designed to help you be the best you can be. You'll gain valuable insights into the latest trends and best practices for supporting participants and you'll leave feeling empowered to make a real difference to their lives.

The event takes place at Thinktank Birmingham on 5th October 2023 and will feature the very best speakers and panellists drawn from across the employability and skills sector and beyond to share knowledge, exchange ideas and encourage debate. The day’s format is made up of four seminar sessions with networking and refreshment breaks built in to help all present to connect and learn from each other, to enhance your professional practice.

Seminar Programme

Seminar 1 – Let’s Talk About STIGMA – Challenging society’s ‘ab’norms

  • Get ready for a thought-provoking and exciting panel discussion with subject matter experts who will each bring their unique perspective and insights on the important subject of STIGMA! We’ll be discussing ‘what works’ in empowering individuals facing unique challenge such as those with past convictions, diverse neurological traits or mental health issues and we'll dig deep into how we can break down barriers and encourage people to 'open up' and discuss key issues like disclosure and discrimination.

Seminar 2 - YOU Matter - Why fitting your own oxygen mask first is crucial

  • Discover the power of prioritising YOU. As an employability professional, it's essential to practice empathy and understanding, but it can also take an emotional toll. Taking care of your own wellbeing is critical to avoid burnout and to maximize your full potential, so you can be your best self when supporting others. Join us for an engaging session that will give you practical tips to takeaway that will make a genuine difference.

Seminar 3 - Building Trust And Offering Hope – Supporting those participants with complex needs

  • Supporting and empowering participants who require a higher level of support and motivating them to succeed in their goals requires a great deal of skill and understanding but most importantly, it requires trust. In this session we will share real-world examples of ‘what works’ to help build and establish trust, from effective communication strategies and active listening techniques, to tailoring support to individual's needs.

Seminar 4 - Customer Excellence, Not Just Customer Service - How does the employability sector become best in class?

  • Transform your customers’ experience! Traditional customer service practices are a thing of the past. To truly understand your customer's needs, you need to go above and beyond. In this session we’ll cover the importance of empathy, active listening, and personalised communication and share practical insights and tools that will help you deliver a customer-centric approach like never before!

Thanks to the generosity of our headline sponsors at Ingeus, IEP Basecamp is FREE to attend, inclusive of lunch and refreshments, which is supported by our ‘Human Fuel’ sponsors at Cognisoft, for all IEP Members who are either frontline practitioners or first line managers.

Taking place during the IEP Basecamp drinks reception will be our inaugural IEP Employability Learning Awards Ceremony which will celebrate practitioners who have qualified through IEP learning plus those organisations that deliver, coach, accredit, award and mentor learners through the vast range of IEP learning. IEP Basecamp offers something for everyone. With engaging workshops, inspiring speakers, and a supportive community, this event is the perfect way to take your learning to the next level. Don't miss out on this incredible opportunity to learn, grow, and connect!


Ingeus helps build strong societies in which citizens can thrive. We provide services for people, businesses and communities to create and improve employment, skills, health and wellbeing and we strive to deliver social impact through maximising the impact of our core services, as well as delivering social value within each contract we operate.

The world is changing incredibly fast, creating new opportunities for some people and leaving others behind.

The world of work is changing so fast that people can easily be left behind. Working is proven to be good for people’s health, their families and society. Our mission is to make sure people have the skills, support and behaviours to get jobs, gain independence and become productive employees.

We support unemployed individuals in 10 countries, including people with long-term health conditions in Switzerland, indigenous people in Australia, people aged over 55 in Germany, and military veterans in South Korea.

Event Photos
Event Photos
Event Photos

Event Venue & Nearby Stays

Thinktank Birmingham, ,, Millennium Point, Birmingham, United Kingdom


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