About this Event
Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Refreshments: Snacks, Beverages and Lunch included in a classroom session
Course Delivery: Classroom
Course Overview
In recent years, many tasks traditionally handled by human resources (HR) departments have been diffused across different managerial roles. This shift means that many managers, who may not have the training or experience to handle HR responsibilities, are now faced with the challenges of managing these tasks. This course provides the essential knowledge and skills needed to effectively manage human resources responsibilities, even if HR isn’t your primary role. From conducting interviews to ensuring workplace safety, you’ll gain practical tools to confidently navigate HR duties in a managerial capacity.
Learning Objectives:
By the end of this course, participants will be able to:
- Understand the evolving role of human resources in today's workplace.
- Conduct effective interviews and manage employee orientation.
- Handle workplace safety, harassment, discrimination, and violence issues.
- Provide constructive feedback, manage employee performance, and handle disciplinary actions.
- Navigate the process of employee termination with professionalism and tact.
Prerequisites:
No prerequisites are required for this course.
Course Materials:
Participants will receive a comprehensive course manual that includes presentation slides and reference materials.
Agenda:
- Module One: A History of Human Resources
- Module Two: The Interview Process
- Module Three: Employee Orientation
- Module Four: Following Up with New Employees
- Module Five: Workplace Safety
- Module Six: Dealing with Harassment and Discrimination
- Module Seven: Workplace Violence
- Module Eight: Managing Employee Performance
- Module Nine: Disciplining Employees
- Module Ten: Terminating Employees
- Module Eleven: Wrapping Up
Target Audience:
This course is ideal for managers or anyone interested in gaining practical human resource management skills.
Technical Requirements (for eBooks):
- Internet access for downloading the eBook.
- Laptop, tablet, smartphone, or eReader (no Kindle support).
- Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader).
- Detailed instructions for downloading and activating the eBook will be provided.
Certification:Upon successful completion, You will receive a Leadflake Certificate of Completion.
©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.
Agenda
Module One: A History of Human Resources
Info: ○ A Brief History of HR
○ The Role of HR Today
Module Two: The Interview Process
Info: ○ General Interview Formats
○ Types of Questions
○ Interview Do's and Don’ts
Module Three: Employee Orientation
Info: ○ The Orientation Process
○ Role of Management vs. HR
○ Tips and Tricks for Success
Module Four: Following Up with New Employees
Info: ○ First Week Checklist
○ End-of-Week Check-in
○ Follow-ups Over the First Few Months
Module Five: Workplace Safety
Info: ○ Understanding Managerial Roles in Safety
○ Local and Industry-Specific Rules
Module Six: Dealing with Harassment and Discrimination
Info: ○ Defining Harassment and Discrimination
○ Responsibilities of Managers and Employers
Module Seven: Workplace Violence
Info: ○ Defining Workplace Violence
○ Manager and Employer Responsibilities
Module Eight: Managing Employee Performance
Info: ○ Timing and Delivering Feedback
○ Types of Appraisals
○ Using the Feedback Sandwich Technique
○ Encouraging Employee Development
Module Nine: Disciplining Employees
Info: ○ Role and Choices in Employee Discipline
○ Conducting Meetings
○ Following Up on Discipline Actions
Module Ten: Terminating Employees
Info: ○ Documenting Events
○ Preparing for and Making the Decision
○ Communicating the Decision Professionally
Module Eleven: Wrapping Up
Info: ○ Words of Wisdom
○ Review and Lessons Learned
○ Completion of Action Plans and Evaluations
Event Venue & Nearby Stays
For venue details, reach us at [email protected], PH: + 61(0) 2 80155605, Petaling Jaya, Malaysia
MYR 2203.74 to MYR 3358.63
