About this Event
Unlock the secrets of bridging discrepancies in customer support at our event, 'How to Bridge Discrepancies in Customer Support.' Join us to discover innovative approaches that will help you enhance your customer service operations. Learn effective strategies to bridge gaps, ensuring a harmonious customer experience. Don't miss out on this chance to gain valuable insights that can improve your customer support and create a more seamless interaction for your clients
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Program Outcomes
Discover how to develop an intelligent customer support system, that increases the overall technical knowledge of your teams, and delivers a highly responsive system for supporting your enterprise customers. Through on-demand, hands-on instruction, you'll learn how to:
Reduce Gaps in Support
Learn how to transition to a culture of continuous learning and create a basic framework for improved support in your customer support operations.
Develop the Team Strategically
Understand the steps you'll need to take to properly prepare and structure your support teams.
Develop Accountability and Resiliency
Understand how to properly track, manage, and leverage technology to build a culture of accountability, collaboration, and clear communication.
In addition to the workshop instruction, you'll also leave this experience with a Strategic Expansion Blueprint. A digital playbook contains interactive models for shaping your support teams and a 30-day private access to our Acquity operations and support platform.
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Frequently Asked Questions
Who is this for?
This experience is for IT project managers, customer support managers, and business leaders who want to grow their organization and improve their customer support capabilities in the next 6 months.
How do I get into this event?
Your learning experience begins immediately after registration. When you register, you'll be asked to confirm your registration in our online virtual classroom. Once complete, you'll receive your Strategic Expansion Blueprint. Within this toolkit, you'll schedule your workshop session, and get access to the tools you'll be using for the hands-on instruction.
I just signed up, but haven't received my confirmation details
Your Eventbrite receipt and email will have information on how to begin your confirmation for the workshop session. After confirming your reservation in the workshop, you'll receive an email with your access details before the event.
I signed up but missed the scheduled event date and time
Your Eventbrite receipt and email will have information on how to access the online learning session. Registration in this event provides you with on-demand access to the training session, workbooks, and future updates to the learning session and resources.
SIGN UP AND JOIN US TODAY.
Event Venue & Nearby Stays
ONLINE EVENT, 130 Park Street, Ashford, United Kingdom
GBP 23.00