About this Event
The ability to have a difficult conversations is a cornerstone of a good people manager. We know employees leave Managers, not businesses. In order to have a good relationship with employees giving feedback, negative and positive, is critical.
In this workshop learn how to turn feedback into a gift!
This workshop is being run by Clarity People Ltd and will cover:
Workshop 2: How to Have Difficult Conversations – Outline
Understanding Difficult Conversations:
Types of difficult conversations
Importance of preparation
Active Listening and Empathy:
Understanding the other person's perspective
Responding with empathy and compassion
Effective Communication:
Focusing on behaviour, not personality
Setting clear expectations
Handling Emotions:
Addressing the other person's emotions
Creating a safe space for dialogue
Resolving Conflict:
Finding common ground
Following up and maintaining relationships
The suggested donation is £25.00 per person and all funds raised will be donated to Willen Hospice via Lindsey's Fundraising page.
Event Venue & Nearby Stays
Amber, 8 Plover Close, Newport Pagnell, United Kingdom
GBP 0.00
