About this Event
There is growing consensus on the importance of patient, family, and employee experience within hospitals—whether through operational efficiencies, meaningful touchpoints, end-to-end design, digital experiences, or more.
How have design leaders applied HCD and achieved success in this realm?
Join us to hear from design leaders within hospital systems—across service design, experience design, digital design, design research, and more—as they share stories of interventions, collaboration, success, and learning. They will talk through how they used human-centered design methodologies to make a real impact on hospital operations, patient and family experiences, and staff perspectives.
This peer-sharing get together is for everyone interested in learning about mobilizing design teams within hospitals, demonstrating new ways to generate impact, winning over hospital leadership, and collaborating across functions.
April 25, 10am - 1pm
Stories of success and impact
- Brian Graziano, Providence Health
- Ellen Strong, St. Jude Children's Research Hospital
- Christopher Neuharth, Children’s Wisconsin
Panel: Future of HCD in the hospital space
- Hugh Musick, Co-Founder & Director, UIC Institute for Healthcare Delivery Design
- Brian Graziano, Providence Health
- Ellen Strong, St. Jude Children's Research Hospital
Optional lunch, 1pm- 2pm
Event Venue & Nearby Stays
Highland, 125 South Clark Street, Chicago, United States
USD 0.00