Hands-On Communicating With Stakeholder During Crisis Workshop

We will bring our Communication Expert Madam Sharveswary who has over 16 year experiences in Communication field to help prepare the corporate communications team to manage and neutralise crisis within or outside the organisation effectively through pre, during and post crisis communication strategies.

The Learning Objective of this programme:

• Learn how to identify different stages of a crisis

• To mark the different stakeholder groups that must be addressed during different types of crises

• To apply crisis communications strategies appropriately

• To develop templates that can assist in preparing for anticipated and unanticipated issues

• To stay vigilant through mock crisis scenarios of actual issues that can affect the business

• To engage stakeholders effectively during a crisis

Who should attend?

• Communications practitioners

• Brand Managers

• Corporate communication teams

• Social media managers

• Crisis and Risk management teams

Organisation Impact:

This training will help companies equip their employees with valuable theoretical knowledge and practical experience to manage crisis communications for stakeholder management in both physical and digital business environments. The materials shared in the training, can help your team build internal and external crisis communications strategies and templates to manage your targeted stakeholders.

Course Methodology:

• Lecture

• Real case studies

• Structured Templates

• Quizzes

• Crisis Case Studies

Event Venue & Nearby Stays

Hotel Capitol Kuala Lumpur, off Jalan Bukit Bintang, Kuala Lumpur, Malaysia